07-19-2011 08:52 PM
I've deployed aruba with voice, and now we are tracking the performance of the calls.
My question is how does aruba controller come up with the "Call Performance Report"? Because when I go inside it I see some calls flagged as "RED" band but when I compare the timing to "Call Detail Report" I don't see any "RED" band. Also I viewed the call history of all calls made at that time, I didn't see any calls flagged as "RED" band in fact all are "GREEN". So is there any way we can track who is getting the "RED" band inside "Call Performance Report"??
Thanks in advance.
07-20-2011 04:03 AM
Aruba Customer Engineering
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07-20-2011 08:56 AM