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S3500 port shutdown

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  • 1.  S3500 port shutdown

    Posted Jul 09, 2014 08:55 AM

    Hello,

     

    We have a MAS s3500 in a stack running 7.2.0.0 that shows two ports being shutdown because of BPDU Guard, there is no longer anything connected in those two ports how would I proceed to clear those errors?

     

    Thanks



  • 2.  RE: S3500 port shutdown

    EMPLOYEE
    Posted Jul 09, 2014 08:56 AM
    Usually a shutdown / no shutdown will bring the port back up.


  • 3.  RE: S3500 port shutdown

    Posted Jul 09, 2014 12:41 PM

    Doesn't seem to be working in my case... 



  • 4.  RE: S3500 port shutdown

    Posted Jul 09, 2014 05:02 PM
    Switch reboot?? :)

    Opening a TAC case will definitely get more eyes on this.


  • 5.  RE: S3500 port shutdown
    Best Answer

    Posted Jul 10, 2014 01:16 AM

     

    Use this CLI:

    clear port-error-recovery

     

     

    (ArubaS1500-24P) #show interface gigabitethernet 0/0/22 | include shutdown
    Port shutdown reason : BPDU received

    (ArubaS1500-24P) #show port-error-recovery

    Layer-2 Interface Error Information
    -----------------------------------
    Interface  Error                     Error seen time            Recovery time
    ---------  -----                     ---------------            -------------
    GE0/0/22   Shutdown (BPDU received)  2014-07-09 21:05:05 (PST)  No Auto Recovery

     

    (ArubaS1500-24P) #

    (ArubaS1500-24P) #

    (ArubaS1500-24P) #clear port-error-recovery

    (ArubaS1500-24P) #

    (ArubaS1500-24P) #
    (ArubaS1500-24P) #show port-error-recovery

    Layer-2 Interface Error Information
    -----------------------------------
    Interface  Error  Error seen time  Recovery time
    ---------  -----  ---------------  -------------

    (ArubaS1500-24P) #
    (ArubaS1500-24P) #