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Unable to restore database on 3600 controller

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  • 1.  Unable to restore database on 3600 controller

    Posted Apr 22, 2016 10:01 AM
    After an unexpected power loss, our 3600 controller is unable to boot. It gets to "restoring the database" and sits. Has anyone else experienced this and, if so, what did you do to solve it? I imagine the next step is hardware replacement.
     
    From CLI:
     
    Aruba Networks
    ArubaOS Version 6.4.2.5-FIPS (build 48775 / label #48775)
    Built by p4build@ibiza.arubanetworks.com on 2015-02-24 at 21:23:31 PST (gcc version 3.4.3)
    Copyright (c) 2002-2015, Aruba Networks, Inc.
     
              <<<<<    Welcome to Aruba Networks - Aruba A3600-US    >>>>>
     
    Checking Inventory...OK
    Watchdog processes Starting ...
    No of processor 8
    Watchdog processes running ...
    Performing CompactFlash fast test...  Checking for file system...
    Passed.
    Performing integrity check on Ancillary partition 0...failed.
    Ancillary image stored on flash is not for this release
    WARNING: There is only 0 MB left on the flash. At least 5 MB of free flash space is recommended to keep the system stable. Please clean-up your flash filesystem.
    Tuning IPv4 route cache...done.
    Reboot Cause: Power Failure (Intent:cause:register ee:ee:0)
    Crash information available.
    Downloading SOS for A3600... done.
    Restoring the database...


  • 2.  RE: Unable to restore database on 3600 controller

    EMPLOYEE
    Posted Apr 22, 2016 10:13 AM

    It is possible that the flash is corrupt.  You should probably open a TAC case ASAP to see what they can do...

     



  • 3.  RE: Unable to restore database on 3600 controller

    Posted Apr 22, 2016 01:14 PM

    Colin,

     

    Thanks for the response. The following thread helped me resolve my issue - http://community.arubanetworks.com/t5/Controller-Based-WLANs/How-do-I-recover-a-controller-that-fails-to-boot-when-the-file/ta-p/176942

     

    -Bryan