Wired Intelligent Edge

last person joined: yesterday 

Bring performance and reliability to your network with the HPE Aruba Networking Core, Aggregation, and Access layer switches. Discuss the latest features and functionality of your switching devices, and find ways to improve security across your network to bring together a mobile-first solution
Back to discussions
Expand all | Collapse all

User Roles disappeared after rebooting the controller

This thread has been viewed 0 times

  • 1.  User Roles disappeared after rebooting the controller

    Posted Aug 10, 2016 10:45 AM
    I have lost the user roles comfigured after rebooting the controller.

    I've recreated the roles, saved the config's and rebooted the comtroller again, and the roles disappeared again.

    have anyone faces the same issue.



    #AirheadsMobile
    #ALE


  • 2.  RE: User Roles disappeared after rebooting the controller

    EMPLOYEE
    Posted Aug 11, 2016 01:13 AM

    What may have happened is that your PEFNG licenses expired or was removed. In the case there is no PEFNG license active when the controller boots up, all commands that define roles are ignored which can be one reason for what you see.

     

    It might be that the roles are still in the config (unless you saved the configuration), and adding a PEFNG license, then reboot (without config save) recovers. If that works depends on if you saved the config while running without PEFNG license.

     

    If you still have your PEFNG license and experience roles disappearing; please open an Aruba TAC case, as that is definitely not normal.



  • 3.  RE: User Roles disappeared after rebooting the controller
    Best Answer

    Posted Aug 11, 2016 09:20 AM
    Hi Herman.... It look like issue was related to NTP. time was not matching between master and local. once I've fixed the issue all looks fine. I'll reboot the MC's one more time and confirm.


    #AirheadsMobile