Cloud activation key for Aruba OS switches

MVP
MVP
Q:

How can we find the cloud activation key for Aruba switches?



A:

We can use the following command to find the cloud activation key :

 

Aruba# show activate provision

 

 Configuration and Status - Activate Provision Service

 Activate Provision Service   : Enabled

  Activate Server Address      : device.arubanetworks.com

  Activation Key               : LKMNOPAB

 

The above command applies to the following switches:

 

Aruba 2920 Switch Series—WB.16.02.0012 or later

Aruba 2930F Switch Series—WC.16.02.0012 or later

Aruba 2540 Switch Series—YC.16.02.0012 or later

 

Version history
Revision #:
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Last update:
‎03-21-2017 11:45 AM
Updated by:
 
Comments

Guys, any idea about why activation key is missing on the switch and how can I get it? I'm trying to register a 2930F to Central but the switch doesn't have the Activation Key. See command output below:

 

w2930F-8G_# show activate provision

Configuration and Status - Activate Provision Service

Activate Provision Service : Enabled
Activate Server Address : device.arubanetworks.com
Activation Key : Not Available
sw2930F-8G_#

Hi Ivonne,

 

Show activate provision shows activation key in the switch only when it  has successfully contacted activate

 

Please provide me the following information:

 

1. Is the clock reflecting correct time on the switch ?

2. Do you have DNS server configured on the switch ?

3. What is the firmware running on the switch ?

4. Attach the output for :

 

show log -r

 

 

 

thommy88

I have the same problem with an 2530-24g.

 

1. Is the clock reflecting correct time on the switch ? -> yes

2. Do you have DNS server configured on the switch ? -> yes

3. What is the firmware running on the switch ? YA.16.04.0009

4. Attach the output for :

 

Keys: W=Warning I=Information M=Major D=Debug E=Error ---- Reverse event Log listing: Events Since Boot ---- I 12/18/17 11:34:11 04611 job: Job Scheduler enabled I 12/18/17 11:33:58 05101 amp-server: AMP server configuration is disabled due to first configuration. I 12/18/17 11:33:57 05226 activate: Successfully resolved the Activate server address device.arubanetworks.com to 104.36.249.201. I 01/01/90 01:00:45 05225 activate: Loading security certificates and synchronizing time with NTP. I 01/01/90 01:00:45 05224 activate: Zero-touch provisioning enabled; connecting to Aruba Activate server to provision system. I 01/01/90 01:00:45 03783 dhcp: DHCP server did not offer all the DNS parameters on Primary VLAN I 01/01/90 01:00:45 00025 ip: DEFAULT_VLAN: ip address 192.168.100.110/24 configured on vlan 1 I 01/01/90 01:00:45 05177 ip: Setting IP address 192.168.100.99 as default gateway. thank you, thomas

thommy88

I´m getting the following error.

 

W 12/18/17 15:31:15 05602 activate: EST provision with activate server failed because of not-authenticated. I 12/18/17 15:31:14 05226 activate: Successfully resolved the Activate server address device.arubanetworks.com to 104.36.249.201. W 12/18/17 15:30:52 05602 activate: EST provision with activate server failed because of not-authenticated. I 12/18/17 15:30:51 05226 activate: Successfully resolved the Activate server address device.arubanetworks.com to 104.36.249.201.

 

 

But unter device inventory the switch has the status "subscribed"

regards, thomas

lxavier

I have the same problem on switch model 253048G J9772A:

 

But unter device inventory the switch has the status "subscribed"

 

HP-2530-48G-PoEP(config)# show activate provision

Configuration and Status - Activate Provision Service

Activate Provision Service : Enabled
Activate Server Address : device.arubanetworks.com
Activation Key : Not Available

 

HP-2530-48G-PoEP(config)# show version

Image stamp:
/ws/swbuildm/rel_venice_qaoff/code/build/lakes(swbuildm_rel_venice_qaoff_rel_ve
nice)
Dec 22 2017 14:21:07
YA.16.05.0004
819
Boot Image: Primary

Boot ROM Version: YA.15.20

 

HP-2530-48G-PoEP(config)# show time
Wed Jan 24 17:06:53 2018

 

HP-2530-48G-PoEP(config)# show ip

Internet (IP) Service


Default Gateway : 10.1.1.254
Default TTL : 64
Arp Age : 20
Domain Suffix :
DNS server : 8.8.8.8

VLAN | IP Config IP Address Subnet Mask
-------------------- + ---------- --------------- ---------------
DEFAULT_VLAN | DHCP/Bootp 10.1.2.36 255.0.0.0

 

HP-2530-48G-PoEP(config)# show log -r
Keys: W=Warning I=Information
M=Major D=Debug E=Error
---- Reverse event Log listing: Events Since Boot ----
W 01/24/18 17:08:04 05602 activate: EST provision with activate server failed
because of not-authenticated.

 

Can you help me?

Hi,

 

If the activation key is not available you have to execute the following command first.

#activate provision force

 

Then the activation key will be available, you can check with the "show activate provision" command.

 

Br.,

Zs

 

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