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Occasional Contributor II
Posts: 12
Registered: ‎02-16-2016

1 year support for licenses

Hi,

 

I would like to know what the following support are for?

 

SN1-LIC-AP

SN1-LIC-PEFNG

SN1-LIC-RFP

 

We are buying controllers plus licenses from our vendor and the quote includes NBD support for the hardware (which i understand the purpose), and incudes support ofr the licenses. I'm not sure what you need the support for licenses for, but can someone please enlighten me?

 

Thanks.

Guru Elite
Posts: 8,330
Registered: ‎09-08-2010

Re: 1 year support for licenses

Software updates as well as TAC support for those features.

Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Occasional Contributor II
Posts: 12
Registered: ‎02-16-2016

Re: 1 year support for licenses

 

 

so it means the support for the controller itself (SN1-7210) is only for HW related support?

Any software related support comes with the license support?

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