Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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2.4GHz slow , connection drops

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  • 1.  2.4GHz slow , connection drops

    Posted Jan 15, 2016 09:13 AM

    We have 52 of the 205 AP's on our site and all were working perfectly until we had a powercut last weekend. All the AP's rebooted, however our 2.4ghz devices are having a terrible time connecting. Even when they do connect the bandwidth is terrible and unusable, and the connection is susptable to drop.

     

    The 5GHz band is fine though, which is a puzzle. The system has simply powercycled and 2.4ghz no longer works. Is this because all the AP's powerd up together and have auto assigned 2.4GHz channels incorrectly?

     

    Any help would be greatly appriciated.

     

    We're using version 6.4.2.0-4.1.1, although there is an update available.



  • 2.  RE: 2.4GHz slow , connection drops

    EMPLOYEE
    Posted Jan 15, 2016 12:51 PM

    Please PM me your tech support so I can take a look.

    Go to Support and Click on AP Tech Support dump and click on RUN.  Copy the text and send it to me..

     



  • 3.  RE: 2.4GHz slow , connection drops

    Posted Jan 18, 2016 03:57 AM

    I've attached the output file.... Thanks :)

     

    *Attachment removed for personal information being posted*- moderator