Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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6.4 Code for the Controller

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  • 1.  6.4 Code for the Controller

    Posted Aug 19, 2014 10:35 AM

    So it turns out your Controller needs the 6.4 code to support the new 205 WAPs.  the code was released in June, so I am currious if anyone currently has this code and if so have they encountered any issues.  Thanks



  • 2.  RE: 6.4 Code for the Controller

    Posted Aug 19, 2014 11:52 AM

    So far in my expirence 6.4 has been solid. Im at 6.4.1.0 but it is in a lab environment not production. 

     

    My .02 is its solid. Plus APP-RF 2 is great.



  • 3.  RE: 6.4 Code for the Controller

    EMPLOYEE
    Posted Aug 19, 2014 11:53 AM

    I have been deploying 6.4.1 with great sucess. 6.4.2 was release about a week ago. In the lab, it's been stable.



  • 4.  RE: 6.4 Code for the Controller

    Posted Aug 19, 2014 01:40 PM

     

    It's been mostly good to us.  We've had some minor problems with wired AP ports, a few WiFi issues

    that only affect a small handful of consumer-grade clients, and if you go to the HA setup, you

    may have to run without inter-controller heartbeats turned on for a few revs. (we have TAC working

    on all these issues.)  Also AirWave is still catching up to it in places so have TAC retune your settings

    especially WRT AMON vs SNMP.

     

    That said, I've not much to compare it to since this was our first rev of code.

     



  • 5.  RE: 6.4 Code for the Controller

    Posted Aug 20, 2014 03:06 PM
    What exactly are they tuning on Airwave fro AMON vs SNMP? You using AMP 8.x?


  • 6.  RE: 6.4 Code for the Controller

    EMPLOYEE
    Posted Aug 20, 2014 03:07 PM
    I have not seen any issues with AMON in 6.4 deployments.


  • 7.  RE: 6.4 Code for the Controller

    Posted Aug 20, 2014 03:14 PM

     

    Yes AMP 8.0.x

     

    They went in and tweaked way too much stuff for me to keep track and made sure everything was using the most well-worn channels (no "prefer AMON", ensured the configs are being collected through a screenscrape shell.)  IIRC fetcher rate limits, VisualRF resource allocatuons, and a few settings on the system prefs were the more "tuning" oriented items.

     



  • 8.  RE: 6.4 Code for the Controller

    Posted Aug 20, 2014 10:13 PM

    @bjulin wrote:

     

    may have to run without inter-controller heartbeats turned on for a few revs.

      


    bjulin,

     

    I noticed the night I turned on HA that there was an event where the heartbeats seemed to fail for no reason. Is it best to turn off the heartbeat command in the ha profile for now?

     

    Aaron



  • 9.  RE: 6.4 Code for the Controller

    Posted Aug 20, 2014 11:09 PM

     

    We found we needed to turn off the heartbeats because APs kept getting failover requests from the controllers, and TAC is looking over our setup and the data we've gathered from it to see why; It doesn't look like, if there is acual packet loss, it should be enough to trigger the events.  At the same time, replication of our setup at the TAC has not managed to recreate the behavior in the lab.

     

    If you turn off the heartbeats, you still get HA failover with redundant pre-constructed tunnels from the APs, but only missing AP-to-controller heartbeats will trigger events, on a per-AP basis.

     

    So basically it depends on whether you continue to experience these events and you can rule out actual packet loss triggering the events.  If so, either turn off the inter-controller heartbeats for a stable workaround and report it to the TAC so you can be further diagnosed. If you can afford to play around, try adjusting the timer/threshold (that didn't help us, though.)  If you are playing with the timers while experiencing events, you may want to turn off preemption so you don't get two events for every actual event, supposing you don't mind APs staying on the standby indefinitely.

     

    If you are investigating packet loss issues, the heartbeats are sent outside IPSEC tunnels on UDP 8211 and are easy to sniff and a modern tshark/wireshark will be able to see their sequence numbers.

     

     



  • 10.  RE: 6.4 Code for the Controller

    Posted Aug 21, 2014 08:34 AM

    We tried 6.4.1 with our production environment, 7201 master, 6000-m3 backup, and some 3600 locals at some remote sites.

    We've had some weird issues at each site.  One 3600 would not warm boot on the 6.4.1 code....but hang.  The AP125s didn't seem to "like" the code and we had mesh problems with them.  Weird dropouts with wifi sets across campus.  We had random authetication issues with MAC auth.  Funny, clearpass didn't burp at all and loved the new code on the controllers.

     

    We gave it 2 weeks...

     

    We're higher-ed and need to be on solid code for the beginning of our semester in a week...so I opted to backout to 6.3.8.

     

    Problems disappeared.  Guess we have to wait to deploy our new AP103s till 6.4 is more solid for our "mixed" environment.

     

    Just some real-world issues we've seen on our community college campus 400+ APs, 24 buildings, 4 campuses and about 1800+ users.

     

    I have several tickets open with TAC with 6.4...We'll do this in the fall when the kids are on break.

     

    Anyone else see this quirky behavior?

     

     

     

     

     

     



  • 11.  RE: 6.4 Code for the Controller

    Posted Aug 21, 2014 04:43 PM

    Couple of other gotchas worth mentioning: on 6.4.2.0 (and probably earlier 6.4.x) when running in production environments. These are already filed with TAC: 1) If you need to remove a Hotspot2.0 profile, do it off hours, remove the profile from all SSIDs, then remove and re-add the SSID that contained it to the virtual AP. Never remove an SSID with a Hotspot profile from a virtual AP, or it may be a very hard and involved process to get the APs to actually stop sending HS2.0 beacons. 2) Do not touch any MFP settings either to enable or disable them. If you are reading this because you just did, reboot all your APs.