I tried powering off the modem for a few minutes and the into the 620 gigabit then powered modem back on, still nothing. here is the dump of data while plugged in.
(config) #show interface gigabitethernet 1/8
GE 1/8 is up, line protocol is up
Hardware is Gigabit Ethernet, address is 00:0B:86:63:2F:B9 (bia 00:0B:86:63:2F:B9)
Description: GE1/8 (RJ45 Connector)
Encapsulation ARPA, loopback not set
Configured: Duplex ( AUTO ), speed ( AUTO )
Negotiated: Duplex (Full), speed (1000 Mbps)
MTU 1500 bytes, BW is 1000 Mbit
Last clearing of "show interface" counters 11 day 17 hr 34 min 25 sec
link status last changed 0 day 0 hr 4 min 49 sec
6064 packets input, 490872 bytes
Received 5989 broadcasts, 0 runts, 0 giants, 0 throttles
0 input error bytes, 0 CRC, 0 frame
2011 multicast, 75 unicast
728 packets output, 65199 bytes
0 output errors bytes, 0 deferred
0 collisions, 0 late collisions, 0 throttles
This port is TRUSTED
Interface IP Address / IP Netmask Admin Protocol
vlan 1 192.168.0.5 / 255.255.255.0 up up
vlan 1010 10.10.10.1 / 255.255.255.0 up up
vlan 1011 10.10.11.1 / 255.255.255.0 up up
vlan 1012 10.10.12.1 / 255.255.255.0 up down
vlan 1110 10.11.10.1 / 255.255.255.0 up up
vlan 1000 unassigned / unassigned up up
loopback unassigned / unassigned up up
mgmt unassigned / unassigned down down
(config) #show vlan 1000
VLAN CONFIGURATION
------------------
VLAN Description Ports AAA Profile
---- ----------- ----- -----------
1000 VLAN1000 FE1/3 GE1/8 N/A
(config) #show ip route
Codes: C - connected, O - OSPF, R - RIP, S - static
M - mgmt, U - route usable, * - candidate default, V - RAPNG VPN
Gateway of last resort is Imported from DHCP to network 0.0.0.0 at cost 10
Gateway of last resort is Imported from CELL to network 0.0.0.0 at cost 10
Gateway of last resort is Imported from PPPOE to network 0.0.0.0 at cost 10
Gateway of last resort is 192.168.0.1 to network 0.0.0.0 at cost 1
S* 0.0.0.0/0 [1/0] via 192.168.0.1*
C 192.168.0.0/24 is directly connected, VLAN1
C 10.10.10.0/24 is directly connected, VLAN1010
C 10.10.11.0/24 is directly connected, VLAN1011
C 10.11.10.0/24 is directly connected, VLAN1110