Wireless Access

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Contributor I
Posts: 25
Registered: ‎01-31-2014

802.1x Authenticated Clients dropping wireless connection

Hey guys,

So we currently have a WPA-2 Personal Authenticated SSID and are switching over to a WPA2-Enterprise (Radius Authenticated) SSID. Both are using the same VLAN for DHCP (On the controller). Would this cause users to drop, what else could be causing it? (Users on the WPA-2 Personal SSID do not drop)

Thanks for any and all help :)

MVP
Posts: 130
Registered: ‎06-11-2013

Re: 802.1x Authenticated Clients dropping wireless connection

Same VLAN shouldn't be an issue.

 

What version of ArubaOS are you running? What type of clients are having issues?


ACMX#255 | ACMP | ACCP | AWMP
www.securelink.nl
Contributor I
Posts: 25
Registered: ‎01-31-2014

Re: 802.1x Authenticated Clients dropping wireless connection

Version: 6.1.3.4

 

Clients: Mobile - So Iphone, Android, etc all experiencing this.

Guru Elite
Posts: 20,820
Registered: ‎03-29-2007

Re: 802.1x Authenticated Clients dropping wireless connection

What is your radius server?

Let us see the output of "show auth-tracebuf"



Colin Joseph
Aruba Customer Engineering

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Contributor I
Posts: 25
Registered: ‎01-31-2014

Re: 802.1x Authenticated Clients dropping wireless connection

I am using a RADIUS IAS server.

 

There are no failures when I run that command.

 

 

Feb 11 08:44:04 station-up * xx:xx:xx:xx:xx:xx xx:xx:xx:xx:xx:xx - - wpa2 psk aes
Feb 11 08:44:04 station-data-ready * xx:xx:xx:xx:xx:xx 00:00:00:00:00:00 31 -
Feb 11 08:44:04 wpa2-key1 <-  xx:xx:xx:xx:xx:xx xx:xx:xx:xx:xx:xx - 117
Feb 11 08:44:04 wpa2-key2 ->  xx:xx:xx:xx:xx:xx xx:xx:xx:xx:xx:xx - 117
Feb 11 08:44:04 wpa2-key3 <-  xx:xx:xx:xx:xx:xx xx:xx:xx:xx:xx:xx- 151
Feb 11 08:44:04 wpa2-key4 ->  xx:xx:xx:xx:xx:xx xx:xx:xx:xx:xx:xx - 95

 

Frequent Contributor II
Posts: 124
Registered: ‎09-10-2012

Re: 802.1x Authenticated Clients dropping wireless connection

Are you still experience Iphone and droid dropping off the network?  I just got reports of this in one of my offices....  What did you learn?

 

Rafael

Frequent Contributor I
Posts: 71
Registered: ‎10-08-2011

Re: 802.1x Authenticated Clients dropping wireless connection

What are the symptoms of the drop? Does the connection just fail, or are they re-authenticating?

 

Frequent Contributor II
Posts: 124
Registered: ‎09-10-2012

Re: 802.1x Authenticated Clients dropping wireless connection

eljay,

 

I will have to do some more digging.  although it seems to happen (reported by users in Cali I am in PA) whether they are using our .1x SSID or our WPA2-PSK SSID.  I will have to get a user to test with over there to gather all the deets.

 

Thanks,

 

rafael

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