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Occasional Contributor I
Posts: 6
Registered: ‎01-30-2014

AMP Server is not reporting new SSIDs correctly

[ Edited ]

Hi All,

 

I was hoping someone out there might be able to help or point me in the right direction...

 

I have recently rebranded our SSIDs globally but at one particular site, we are not seeing users listed as connected to the new SSID under the Clients tab; they still show as connected to the old SSIDs..

 

If I log onto the local controller, I can see x-amount of people are connected to new_SSID, for example. But when I log onto AMP, I only see old_SSID clients.

 

Example:

 

On the site controller: MAC-A  is connected to new_SSID

On the AMP Server: MAC-A is connected old_SSID

 

Users are definately seeing and connecting to new_SSID, so it almost seems like the problem between the controller and the AMP server.. something not being reported correctly perhaps?

 

We have several Controller Groups on our AMP server which I had to create SSID & WLAN profiles for seperately, so I have combed through each profile if I have perhaps missed something on this particular controller group, but I haven't found anything amiss.

 

Any ideas or suggestions welcome and very much appreciated.

 

Many Thanks

 

MVP
Posts: 1,409
Registered: ‎05-28-2008

Re: AMP Server is not reporting new SSIDs correctly

Which AMP version are u using?

Which AOS version are u using?

 

*****************2Plus Wireless Solutions****************************
Aruba Airheads - Powered By community for empower the community
************ Don't Forget to Kudos + me,If i helped you******************
Occasional Contributor I
Posts: 6
Registered: ‎01-30-2014

Re: AMP Server is not reporting new SSIDs correctly

Sorry, completely forgot that information might be quite relevant :)

 

AMP version: 7.6.4

AOS version: 6.2.1.4 (globally)

 

Thanks.

MVP
Posts: 1,409
Registered: ‎05-28-2008

Re: AMP Server is not reporting new SSIDs correctly

mmm. did u try to import the configuration from the controller?

 28-01-2014 16-10-34.jpg

if not..try to upgrade your AMP - and see if it's solve your issues.

(here is a link to PDF  for release note of version 7.7.8 <the newest>)

http://support.arubanetworks.com/Documentation/tabid/77/DMXModule/512/EntryId/11487/Default.aspx

(u need aruba support account)

 

 

Me.

*****************2Plus Wireless Solutions****************************
Aruba Airheads - Powered By community for empower the community
************ Don't Forget to Kudos + me,If i helped you******************
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