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Contributor I

AOS 8.2 upgrade - 1 controller lost after upgrade

HI 

 

just did an upgrade to AOS8.2 and when controllers rebooted - the 2. controller never connected to Mobility Master. But it have retained its local configuration (ports, ip addresses) but shows as a master controller rather then connected to Mobility Master

 

why ? but should I do a factory reset or ?? 

Re: AOS 8.2 upgrade - 1 controller lost after upgrade

Can you check what AOS and partition is currently using ?
Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Contributor I

Re: AOS 8.2 upgrade - 1 controller lost after upgrade

(WLAN) [mynode] # show image version ---------------------------------- Partition : 0:0 (/dev/usb/flash1) Software Version : ArubaOS 8.1.0.1 (Digitally Signed SHA1/SHA256 - Production Build) Build number : 59688 Label : 59688 Built on : Thu May 18 21:34:48 UTC 2017 ---------------------------------- Partition : 0:1 (/dev/usb/flash2) **Default boot** Software Version : ArubaOS 8.2.0.0 (Digitally Signed SHA1/SHA256 - Production Build) Build number : 61883 Label : 61883 Built on : Fri Oct 13 22:38:25 PDT 2017

Contributor I

Re: AOS 8.2 upgrade - 1 controller lost after upgrade

upgrade from AOS 8.1.0.1

Looking at the upgrade notes I can't find any good gotchas that might lead to this either

Re: AOS 8.2 upgrade - 1 controller lost after upgrade

Please open a TAC case and preserve the logs (tar logs tech support from both MM and all MDs in their current state). From here, the fastest fix is to likely either roll back to 8.1.0. from a backup (that you hopefully took before upgrading), or you can wr erase all the MDs and re-point them back to the MM.

Jerrod Howard
Sr. Technical Marketing Engineer
Contributor I

Re: AOS 8.2 upgrade - 1 controller lost after upgrade

I have backups. And are on the phone with TAC as well. 
Thanks - will keep you posted :-)

Contributor I

Re: AOS 8.2 upgrade - 1 controller lost after upgrade

write erase all

reconfigure

all good

Contributor I

Re: AOS 8.2 upgrade - 1 controller lost after upgrade

should probably add some more information here, since time was rather limited when posting this originally.

 

what saved us is that the Mobility Master was up and running. 

So for each MD we did this: 

1. write erase all

2. full-setup and use same IP-address and network settings as originally used/entered into mobility master. 

3. reboot MD after network was configured and the rest of the configuration were once again pushed from MM

 

neat :) 

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