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Occasional Contributor II
Posts: 13
Registered: ‎03-17-2016

AP-103 can't stop rebooting - provisioning AP with a distance controller

Hi all, 

just receiving a new AP-103 with a console cable "AP-CBL-SER", and i'm supposed to provisioning this AP with a distance controller behind a firewall (through the internet)

using CLI interface i notice that AP can't stop rebooting and once i interrupt the boot process, apboot> gives me a few command to execute.

note : AP got an IP address from a local DHCP and i can ping internet servers.

Please, can someone help to identiy why AP can't stop rebooting. And how i can provision this AP in this case.

 

Thanks.

MVP
Posts: 4,307
Registered: ‎07-20-2011

Re: AP-103 can't stop rebooting - provisioning AP with a distance controller

Can you Ping the controller from console ?

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Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Occasional Contributor II
Posts: 13
Registered: ‎03-17-2016

Re: AP-103 can't stop rebooting - provisioning AP with a distance controller

Hi Victor, Thanks for reply

basicly the controller behind a firewall, so i can ping the outside interface of the firewall from AP' CLI 

 

thanks

Aruba Employee
Posts: 159
Registered: ‎02-14-2013

Re: AP-103 can't stop rebooting - provisioning AP with a distance controller

Hi, 

 

Do you see any reboot reason? Could you do a factory_reset from CLI and share the console output withe the reboot sequence? 

 

Thanks, 

Rajaguru Vincent 

Thanks,
Rajaguru Vincent
CWNA | CWSP | CWAP | CWDP | ACMP
Occasional Contributor II
Posts: 13
Registered: ‎03-17-2016

Re: AP-103 can't stop rebooting - provisioning AP with a distance controller

Hi, 

apboot>factory_reser

apboot>boot

the output of  these commands are attached "boot.txt"

 

Thanks.

Aruba Employee
Posts: 159
Registered: ‎02-14-2013

Re: AP-103 can't stop rebooting - provisioning AP with a distance controller

Hi, 

 

Running ADP...cat: /tmp/master: No such file or directory
Done. Master is

 

The AP hasn't discovered the Master. How are you provisioning the Master controller's IP to the AP? If you haven't set it by dhcp or dns, assign the master IP from CLI. 

 

apboot> setenv master <CONTROLLER-IP> 

apboot> saveenv 

 

 

Thanks,
Rajaguru Vincent
CWNA | CWSP | CWAP | CWDP | ACMP
Guru Elite
Posts: 21,499
Registered: ‎03-29-2007

Re: AP-103 can't stop rebooting - provisioning AP with a distance controller


MandP wrote:

Hi all, 

just receiving a new AP-103 with a console cable "AP-CBL-SER", and i'm supposed to provisioning this AP with a distance controller behind a firewall (through the internet)

 

 

  

It seems like you are trying to provision a Remote AP.  Do you have a static nat between the firewall and the controller for a public address?  Do you have UDP 4500 allowed inbounds from that public address to the controller?

 



Colin Joseph
Aruba Customer Engineering

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Occasional Contributor II
Posts: 13
Registered: ‎03-17-2016

Re: AP-103 can't stop rebooting - provisioning AP with a distance controller

@Rajaguru, those cammand was realy helpfull,  <<<<< Welcome to the Access Point >>>>> appears finaly.

 

@Joseph, this is what i'm looking for, i'll create a static from outside to inside allowing UDP port 4500 to be forwarded to controller,  and come back with results :)

Occasional Contributor II
Posts: 13
Registered: ‎03-17-2016

Re: AP-103 can't stop rebooting - provisioning AP with a distance controller

Hi, i configured the firewall to translate inbound connection UDP 4500 to the controller. by using tool monitoring on the outside' firewall i noted that AP didn't initiate any traffic on that port even the AP have the outside address ( note that i can poing outside address from AP, icmp paquets appear on monitorung), 

who is supposed to initiate session, AP or the controller ? 

 

thanks.

Occasional Contributor II
Posts: 13
Registered: ‎03-17-2016

Re: AP-103 can't stop rebooting - provisioning AP with a distance controller

Hi all, any news for that ? 

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