Wireless Access

Reply
Contributor II
Posts: 48
Registered: ‎04-27-2011

AP-105 Warm Starting

The following message is being listed consistently  

 

05:30:09Access point 00:24:6c:c9:1a:d9 with name 00:24:6c:c9:1a:d9 and IP address 192.168.1.17 warm-started 326 time(s)

 

I assume the AP needs to be replaced?

MVP
Posts: 1,414
Registered: ‎11-30-2011

Re: AP-105 Warm Starting

is the Instant or Controller based?

 

i assume a warm boot is a proces restart, there might be a valid reason for that which is not hardware related. how often does it actually happen? have you reset that AP back to factory default and get it up again? is there anything else in the logs indicating a reason?

 

i think the fastest way to go is try to RMA it, probably TAC will ask you some questions and determine is this is hardware related or just another type of issue.

 

please do report back if you try to RMA and what the resultat was.

Guru Elite
Posts: 21,270
Registered: ‎03-29-2007

Re: AP-105 Warm Starting


tmattson57 wrote:

The following message is being listed consistently  

 

05:30:09 Access point 00:24:6c:c9:1a:d9 with name 00:24:6c:c9:1a:d9 and IP address 192.168.1.17 warm-started 326 time(s)

 

I assume the AP needs to be replaced?


You can type:

show ap debug counters ap-name 00:24:6c:c9:1a:d9

 ..and see what the nature of the warm starts are, to get an idea of what is happening.

 

You can also type "show log system 50" to see if the access points says why it is restarting, in addition.  The reason why an AP is restarting now and the reason why it restarted before is not always the same.  If you mounted and powered an AP before the controller was in place, it would restart quite a few times.  If the reason for it restarting is different, lately, you need to determine that to see if it is a configuration, network or a hardware issue.

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Contributor II
Posts: 48
Registered: ‎04-27-2011

Re: AP-105 Warm Starting

Looks like it isn't talking to the controller. What might cause that?

 

AP Counters
-----------
Name               Group    IP Address    Configs Sent  Configs Acked  AP Boots Sent  AP Boots Acked  Bootstraps (Total)  Reboots  Crash
----               -----    ----------    ------------  -------------  -------------  --------------  ------------------  -------  -----
00:24:6c:c9:1a:d9  default  192.168.1.17  0             0              0              0               1          (1357 )  1357     N

 

Feb 2 02:44:16 :303022:  <WARN> |AP 00:24:6c:c9:1a:d9@192.168.1.17 nanny|  Reboot Reason: AP rebooted Fri Dec 31 16:05:38 PST 1999; SAPD: Unable to contact switch: HELLO-TIMEOUT. Last Ctrl msg: HELLO len=1152 dest=192.168.1.12 tries=10 seq=0

Guru Elite
Posts: 21,270
Registered: ‎03-29-2007

Re: AP-105 Warm Starting

Is there a firewall or a WAN between the controller and that access point?

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Contributor II
Posts: 48
Registered: ‎04-27-2011

Re: AP-105 Warm Starting

I don't believe there is.

Contributor II
Posts: 48
Registered: ‎04-27-2011

Re: AP-105 Warm Starting

I rebooted the controller to adjust the date/time and now I see these messages...doesn't look good.

 

2015-02-0303:58:33Access point 00:24:6c:cb:0b:2e with Name 00:24:6c:cb:0b:2e and IP address 192.168.1.17 cold-started 17 time(s)
Contributor II
Posts: 48
Registered: ‎04-27-2011

Re: AP-105 Warm Starting

Well I believe I found the issue. We have two AP's with the same static IP address...crap

MVP
Posts: 1,414
Registered: ‎11-30-2011

Re: AP-105 Warm Starting


tmattson57 wrote:

Well I believe I found the issue. We have two AP's with the same static IP address...crap


and that is one of the reasons why you should use DHCP to provide IP addresses for your APs and try to stay away from static settings as much as possible. (if you can of course)

Search Airheads
Showing results for 
Search instead for 
Did you mean: