Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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AP 105

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  • 1.  AP 105

    Posted Dec 10, 2013 04:02 PM

    My AP work perfectly the last week.

     

    Today, the AP pwr led flash green and the enet led flash red all the time. I try to enter in console mode for a reset factory but I see nothing to my screen. I try with a other AP and its work perfectly.

     

    This is possible my AP is broken? Can I do a hard reset?

     

     

    Thank you



  • 2.  RE: AP 105

    Posted Dec 10, 2013 04:26 PM
    Try plugin it into another switch port or try another patch cable .

    If this does work and you can't see anything then you may have to RMA the ap


  • 3.  RE: AP 105

    Posted Dec 10, 2013 04:27 PM

    I try everything you telle me and nothing change.

     

    What is RMA?



  • 4.  RE: AP 105

    Posted Dec 10, 2013 06:22 PM

     

    It depends on the type of support you have purchase but you can call Aruba support and get a replacement for your faulty AP, please read the information on this link it provides better information about that:

    http://www.arubanetworks.com/support-services/aruba-support-program/



  • 5.  RE: AP 105

    EMPLOYEE
    Posted Dec 11, 2013 10:15 AM

    Just open up a case.  Our APs have a lifetime warranty.



  • 6.  RE: AP 105

    Posted Dec 16, 2013 03:53 PM

    Where I have to go to return my AP?

     

    I send my question to aruba site, but I don't receive any answer.



  • 7.  RE: AP 105

    EMPLOYEE
    Posted Dec 16, 2013 04:02 PM
    Send an email to support@arubanetworks.com with the serial and model
    numbers.