Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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AP 125's randomly reboot.

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  • 1.  AP 125's randomly reboot.

    Posted Nov 17, 2011 05:56 PM

    The AP 125's we have randomly reboot on us. They have 1622345 input errors and 309883 CRC's on the switch ports. We are using OS 5.0.2.1. Has anyone seen this before?



  • 2.  RE: AP 125's randomly reboot.

    Posted Nov 17, 2011 05:58 PM

    Hey mjones - Sorry to hear :( 

     

    Were you able to open a support case with TAC? 

     

    Which ArubaOS version you are running on the controllers?



  • 3.  RE: AP 125's randomly reboot.

    EMPLOYEE
    Posted Nov 17, 2011 06:01 PM

    Hopefully those switch ports do not have a static duplex and speed......



  • 4.  RE: AP 125's randomly reboot.

    EMPLOYEE
    Posted Nov 17, 2011 08:46 PM
    There are several known issues that result in random reboots on APs.

    For us, the problem was fixed when we went 5.0.3.1

    The reboot reason we saw was an Out of Memory error.

    TAC can help you better isolate this. For us it was primarily AP-125 doing this.

    Zach


  • 5.  RE: AP 125's randomly reboot.

    Posted Nov 18, 2011 06:51 AM

    The ports are set to Auto negotiate.

     

    I am running 5.0.2.1, sounds like I need to upgrade.

     

    Thanks for all the reply's.



  • 6.  RE: AP 125's randomly reboot.

    Posted Nov 18, 2011 09:17 AM

    Are you sure there's not a cableling problem between the switch and the AP-125? 



  • 7.  RE: AP 125's randomly reboot.

    Posted Nov 18, 2011 11:04 AM

    do this command for your AP. it will show you the reboot reason.

     

    Aruba)#show ap debug system-status ap-name <name of the AP>

     



  • 8.  RE: AP 125's randomly reboot.

    Posted Nov 21, 2011 10:48 AM

    I had been having similar issues with my AP125s. This appears to have been resolved by an upgrade from 3.3.something to 6.1.2.3. (Fingers crossed)

     

    That command you posted is very useful - thanks!



  • 9.  RE: AP 125's randomly reboot.

    Posted Jan 11, 2012 09:42 AM

    did the up-grade to 6.1.2.3 stop the 125s from rebooting?



  • 10.  RE: AP 125's randomly reboot.

    Posted Jan 30, 2012 12:34 PM

    We have been suffering through "out of memory" reboot issue for several months in specific locations w/ AP125s on 6.1.2.x



  • 11.  RE: AP 125's randomly reboot.

    EMPLOYEE
    Posted Jan 30, 2012 01:38 PM
    Do you have a case open?


  • 12.  RE: AP 125's randomly reboot.

    Posted Jan 30, 2012 03:56 PM

    Yes, Case # 1275437



  • 13.  RE: AP 125's randomly reboot.

    EMPLOYEE
    Posted Jan 30, 2012 06:02 PM
    @benwprice wrote:

    Yes, Case # 1275437

    Thanks for that answer.  You might want to contact support to see if there is any movement on your particular issue.