12-05-2011 05:38 AM
We recently added some AP's to our network, and we had to purchase AP-125 as opposed to the AP-125ABG that we had already. With some of our wireless tablet devices, I've noticed that they will not stay authenticated if associating to one of the AP-125. Interestingly, it appears to be the tablet that is initiating the deauthentication. Is this normal/expected? I wouldn't think so, but I can't find anything that indicates a problem state on the controller/AP side. Aside from rearranging my exising AP's to limit exposure to any AP-125 in the tablet usage areas, is there anything I can look at to possibly correct this?
12-05-2011 05:45 AM
You should open a TAC case given what you describe. An interesting scenario for sure.
The AP-125 should support tablets just fine.
I have several thousand of them in my area supporting all standard makes models, operating system variants of tablets.
If you have a packet capture of the disconnection messages that would be helpful to enable TAC to rapidly diagnose what is occuring.
12-05-2011 09:10 AM
The AP-125 and AP-125ABG shares identical hardware. AP-125ABG is software upgradable to 802.11n, then it becomes identical to the AP-125. Were you using the AP-125ABG as 11b/g or 11a AP's or have you installed the license to make them 802.11n capable?