Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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AP-275 and AP-315 Rebooting - ???

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  • 1.  AP-275 and AP-315 Rebooting - ???

    Posted May 07, 2018 09:43 AM

    I have 13 AP-275s and 12 AP-315s working off a 7205 controller that seem to be rebooting at times.  

     

    Running #show ap debug system-status ap-name NAME for the 315s is giving me "Reboot Informatio - AP rebooted caused by cold HW reset(power loss)".

     

    But running the same command for the AP-275s is returning "(none found)" under "Reboot Information".  

     

    I am trying to determine for sure that these APs are loosing power, but how do I find that out for the 275s?   

     

    Thanks,

    Jason...



  • 2.  RE: AP-275 and AP-315 Rebooting - ???

    Posted May 16, 2018 04:15 AM

    Hi Jason,

     

    Did you had the chance to cross check the power budget on the switch or any corresponding logs ?

     

    Does the switch allows you to set POE at high priority for a switch port ?

     



  • 3.  RE: AP-275 and AP-315 Rebooting - ???

    Posted May 16, 2018 07:28 AM

    We did find out the the ethernet switches the APs are connected to are rebooting, too, due to loss of power.  So, got the techs checking into that.

     

    Also, I found on a couple mesh point they look like they are loosing connection with their portals.  I turned off ARM for those portals and the points are staying up now.



  • 4.  RE: AP-275 and AP-315 Rebooting - ???

    Posted May 21, 2018 12:16 PM

    Did you try to the commadn "sh datapath tunnel table"



  • 5.  RE: AP-275 and AP-315 Rebooting - ???

    Posted May 21, 2018 12:22 PM
    @browneyed_wifiwrote:

    Did you try to the commadn "sh datapath tunnel table"

    No, have not run that command.  How do I read the results?



  • 6.  RE: AP-275 and AP-315 Rebooting - ???

    Posted May 21, 2018 01:16 PM

    Look in the Rebootstrap Information to find the error about the device.  NOrmally it will give some indication about the Power loss.  The command I gave earlier was for another thread.  my mistake.