AP-365 cannot find its controller (7005)

[Stevenzhou]

Hello

I have one 7005 controller which is correctly configured, and a new AP-365.  I connected the two devices to the same IPv6 network.   With SLAAC both device was able to get a Global IP6 address. However the controller cannot discover the AP.  

When I logged into the AP's WebGUI and tried to download by manully typing the controller's IPv6 address. It still failed, but it was able to successfully connect to my controller.  I got this error:

Logging in as sap ... Logged in!
==> SYST ... done. ==> PWD ... done.
==> TYPE I ... done. ==> CWD not needed.
==> EPSV ... done. ==> RETR ipq40xx.ari ...
No such file `ipq40xx.ari'.

Error: failed to retrieve image
Info: try with tftp to download the image.
Error: failed again to retrieve image with ftp proto
cleaning up
done

Thank you a million if anyone can help!!

Screenshot from 2017-06-01 17-13-05.png ‏95 KB

[cjoseph]

What version of Controller Code?

[Stevenzhou]

Uptime: 0d 23h 44m 29s
System time: Thu Jun 1 13:38:45 MST 2017
Software: 6.4.3.4
ROM: v 1.0.7.0
Partition 0 (default boot) : ArubaOS 6.4.3.4
Partition 1: ArubaOS 6.4.3.4
Country: US
Deployment: Master

[cjoseph · Accepted solution]

The minimum version of ArubaOS code for the AP-365 is 6.5.2.0 according to the datasheet here:  http://www.arubanetworks.com/assets/ds/DS_AP360Series.pdf

[Stevenzhou]

Hello

Thank you for the help.  Do you know where I can find the proceedure documentation to upgrade from my current version to 6.5.2.0?

[cjoseph]

The release notes of each version of code has upgrade instructions..