Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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AP-365 cannot find its controller (7005)

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  • 1.  AP-365 cannot find its controller (7005)

    Posted Jun 01, 2017 08:26 PM
      |   view attached

    Hello

     

    I have one 7005 controller which is correctly configured, and a new AP-365.  I connected the two devices to the same IPv6 network.   With SLAAC both device was able to get a Global IP6 address. However the controller cannot discover the AP.  

     

    When I logged into the AP's WebGUI and tried to download by manully typing the controller's IPv6 address. It still failed, but it was able to successfully connect to my controller.  I got this error:

     

    Logging in as sap ... Logged in!
    ==> SYST ... done. ==> PWD ... done.
    ==> TYPE I ... done. ==> CWD not needed.
    ==> EPSV ... done. ==> RETR ipq40xx.ari ...
    No such file `ipq40xx.ari'.

    Error: failed to retrieve image
    Info: try with tftp to download the image.
    Error: failed again to retrieve image with ftp proto
    cleaning up
    done

     

    Thank you a million if anyone can help!!

     



  • 2.  RE: AP-365 cannot find its controller (7005)

    EMPLOYEE
    Posted Jun 01, 2017 08:27 PM

    What version of Controller Code?



  • 3.  RE: AP-365 cannot find its controller (7005)

    Posted Jun 01, 2017 08:34 PM


    Uptime: 0d 23h 44m 29s
    System time: Thu Jun 1 13:38:45 MST 2017
    Software: 6.4.3.4
    ROM: v 1.0.7.0
    Partition 0 (default boot) : ArubaOS 6.4.3.4
    Partition 1: ArubaOS 6.4.3.4
    Country: US
    Deployment: Master



  • 4.  RE: AP-365 cannot find its controller (7005)
    Best Answer

    EMPLOYEE
    Posted Jun 01, 2017 08:59 PM

    The minimum version of ArubaOS code for the AP-365 is 6.5.2.0 according to the datasheet here:  http://www.arubanetworks.com/assets/ds/DS_AP360Series.pdf



  • 5.  RE: AP-365 cannot find its controller (7005)

    Posted Jun 02, 2017 05:22 PM

    Hello

     

    Thank you for the help.  Do you know where I can find the proceedure documentation to upgrade from my current version to 6.5.2.0?



  • 6.  RE: AP-365 cannot find its controller (7005)

    EMPLOYEE
    Posted Jun 02, 2017 05:27 PM

    The release notes of each version of code has upgrade instructions..