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Occasional Contributor I
Posts: 6
Registered: 3 weeks ago

AP-365 cannot find its controller (7005)

Hello

 

I have one 7005 controller which is correctly configured, and a new AP-365.  I connected the two devices to the same IPv6 network.   With SLAAC both device was able to get a Global IP6 address. However the controller cannot discover the AP.  

 

When I logged into the AP's WebGUI and tried to download by manully typing the controller's IPv6 address. It still failed, but it was able to successfully connect to my controller.  I got this error:

 

Logging in as sap ... Logged in!
==> SYST ... done. ==> PWD ... done.
==> TYPE I ... done. ==> CWD not needed.
==> EPSV ... done. ==> RETR ipq40xx.ari ...
No such file `ipq40xx.ari'.

Error: failed to retrieve image
Info: try with tftp to download the image.
Error: failed again to retrieve image with ftp proto
cleaning up
done

 

Thank you a million if anyone can help!!

 

Guru Elite
Posts: 21,267
Registered: ‎03-29-2007

Re: AP-365 cannot find its controller (7005)

What version of Controller Code?



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor I
Posts: 6
Registered: 3 weeks ago

Re: AP-365 cannot find its controller (7005)


Uptime: 0d 23h 44m 29s
System time: Thu Jun 1 13:38:45 MST 2017
Software: 6.4.3.4
ROM: v 1.0.7.0
Partition 0 (default boot) : ArubaOS 6.4.3.4
Partition 1: ArubaOS 6.4.3.4
Country: US
Deployment: Master

Guru Elite
Posts: 21,267
Registered: ‎03-29-2007

Re: AP-365 cannot find its controller (7005)

The minimum version of ArubaOS code for the AP-365 is 6.5.2.0 according to the datasheet here:  http://www.arubanetworks.com/assets/ds/DS_AP360Series.pdf



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor I
Posts: 6
Registered: 3 weeks ago

Re: AP-365 cannot find its controller (7005)

Hello

 

Thank you for the help.  Do you know where I can find the proceedure documentation to upgrade from my current version to 6.5.2.0?

Guru Elite
Posts: 21,267
Registered: ‎03-29-2007

Re: AP-365 cannot find its controller (7005)

The release notes of each version of code has upgrade instructions..



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

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