@Ken H wrote:
Three lights, power - green and steady, Enet - orange and blinking, 11a n - green and steady and 11b g n - off
Is enet blinking because you are using a power injector?
11a/n means that it is looking to attach on the 5ghz network, so that is good from an antenna perspecitve.
The big question is did they configure it correctly? If not, they should be able to see the AP in the controller via Mesh Recovery five minutes after it cannot find a suitable neighbor.
Please check to see if they can find that AP92 in the controller under Configuration> Wireless> AP Installation