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AP RAP radio issues

I have a a 200 controller which was left over stock in the office.  I have three AP 60s and one RAP5WN.

 

I have setup a ap group for the AP 60 and another for the RAP 5 acting as a AP running at 5Ghz.

 

The problem I have is the radio keeps shutting down and starting back up again on the RAP 5.  I have seen one of the AP60 do the same.

 

I cannot seem to work out why the radios keep rebooting.  I have cleared the config yesterday and rebuilt it but im still seeing the same issue.  Is there a incompatibility issues between hardware?

 

I cant log a call with tac as the hardware is end of life

Guru Elite

Re: AP RAP radio issues

Try to ssh into the controller and run "show log system 100" to see if you have any clues why this is happening.


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
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New Contributor

Re: AP RAP radio issues

All I see for today is

 

Jan 1 12:22:18 :311006:  <WARN> |AP Bedroom_00:0b:86:ca:ec:f2@192.168.104.43 sapd|  Broken tunnel to switch detected on radio 0 VAP 0; rebootstrapping Jan 1 15:15:25 :311002:  <WARN> |AP Air_Monitor1_00:0b:86:ca:eb:e7@192.168.104.45 sapd|  Rebooting: SAPD: Rebooting after provisioning Jan 1 15:15:26 :303086:  <ERRS> |AP Air_Monitor1_00:0b:86:ca:eb:e7@192.168.104.45 nanny| Process Manager (nanny) shutting down - AP will reboot! Jan 1 15:17:18 :303022:  <WARN> |AP Lounge_00:0b:86:ca:eb:e7@192.168.104.45 nanny|  Reboot Reason: AP rebooted Wed Jan 1 15:15:26 GMT 2014; SAPD: Rebooting after provisioning Jan 1 17:25:18 :311006:  <WARN> |AP Office_00:0b:86:ca:eb:36@192.168.104.44 sapd|  Broken tunnel to switch detected on radio 0 VAP 0; rebootstrapping

 

Guru Elite

Re: AP RAP radio issues

I would type "show port status" and find the interface that is the uplink to your network.  Then I would type "show interface <whatever interface>" to see if there are any errors on that interface that would be dropping traffic.  I would then type "show ap debug counters" to see how many times access points are rebooting or bootstrapping.


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.3 User Guide
InstantOS 8.3 User Guide
Airheads Knowledgebase
New Contributor

Re: AP RAP radio issues

I might have discovered the issue

 

The downstairs link with the rap connected was plugged into a virginmedia super hub, so to the controller.

 

I have moved all equipment to a switch and so far all looks stable

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