01-03-2017 01:08 PM
One of our customers appears to be having intermittent issues with our APs on his LAN (we have a federated set-up). It's all rather vague at the moment but we have seen some packet loss when pinging from our dist routers to the APs in his site (it appears to affect APs in a certain area which points to possible issues with his wired network). There are no indications that APs/clients in any of our other (many) sites are having problems so it does appear to be local to him.
Are there any diagnostics we can get from the controller which would show packet loss between an AP and its local controller (either AP management traffic, or client traffic if available)? This might allow us to then narrow this down to his LAN rather than our wireless service (or vice versa!).
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01-03-2017 05:45 PM
01-31-2017 07:23 AM
"show ap debug counters" will show how many bootstraps APs have had.
"show log system all" would show if any APs are bootstrapping.
How many bootstraps are normal? (i want to know hot to interpret the data/headers in the columns):
|Configs Sent||Configs Acked||AP Boots Sent||AP Boots Acked||Bootstraps||Total||Reboots||Crash|
01-31-2017 10:14 AM
Those counters are totals. They could have happened at any time. You need to look at "show log system all | include strap" to see if any happened recently.
Aruba Customer Engineering
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