Wireless Access

last person joined: yesterday 

Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
Expand all | Collapse all

AP does not come up on the controller

This thread has been viewed 33 times
  • 1.  AP does not come up on the controller

    Posted Sep 05, 2018 04:48 PM

    Can someone help to see why my AP does not come up on the controller Please?

    AP discovered  the master as below.

     

    Got all network params from APboot env. Skipping DHCP
    172.16.0.101 255.255.255.0 172.16.0.20
    Running ADP...Done. Master is 172.16.0.252
    PHY: eth0 (mdio@ffe24000:00) - Link is Up
     - 1000/Full

     

     



  • 2.  RE: AP does not come up on the controller

    EMPLOYEE
    Posted Sep 05, 2018 04:54 PM

    Is your master controller at 172.16.0.252?  If yes, type "show log system 50" to see the logs for that access point and "show ap database" to see if the access point has flags.



  • 3.  RE: AP does not come up on the controller

    Posted Sep 05, 2018 05:00 PM

    Thanks for your help!

    Yes.

    No ap under show ap database

    Show log system 50:

    Sep  5 15:11:33  KERNEL: [15988.285000]   0:Nae: configuring port/hw 5/17 iftype 1 for speed=2, duplex=1

    Sep  5 15:18:15  KERNEL: [16390.053000]   0:Nae: configuring port/hw 5/17 iftype 1 for speed=2, duplex=1

    Sep  5 15:18:36  KERNEL: [16411.289000]   0:Nae: configuring port/hw 5/17 iftype 1 for speed=2, duplex=1

    Sep  5 15:20:18  KERNEL: [16513.246000]   0:Nae: configuring port/hw 5/17 iftype 1 for speed=2, duplex=1

    Sep  5 15:20:39  KERNEL: [16534.482000]   0:Nae: configuring port/hw 5/17 iftype 1 for speed=2, duplex=1

    Sep  5 15:27:20  KERNEL: [16935.246000]   0:Nae: configuring port/hw 5/17 iftype 1 for speed=2, duplex=1

    Sep  5 15:27:41  KERNEL: [16956.487000]   0:Nae: configuring port/hw 5/17 iftype 1 for speed=2, duplex=1

    Sep  5 15:38:16  KERNEL: [17591.413000]   0:Nae: configuring port/hw 5/17 iftype 1 for speed=2, duplex=1

     



  • 4.  RE: AP does not come up on the controller

    EMPLOYEE
    Posted Sep 05, 2018 05:05 PM

    can the controller ping the AP?  Why does the AP have a static ip address?



  • 5.  RE: AP does not come up on the controller

    Posted Sep 05, 2018 05:07 PM

    Yes, controller can ping ap.

    It is a lab system to test mobility master and MD.

    So set the static ip.

     



  • 6.  RE: AP does not come up on the controller

    Posted Sep 05, 2018 06:15 PM

    Have you checked the whitelist?



  • 7.  RE: AP does not come up on the controller

    Posted Sep 05, 2018 06:23 PM

    Did you mean ACL White list?



  • 8.  RE: AP does not come up on the controller

    Posted Sep 05, 2018 06:26 PM

    I mean if you have a Mobility Master then go to Managed Network/ Configuration/Access Points then go to Whitelist and check if there is the AP waiting to be approved.



  • 9.  RE: AP does not come up on the controller

    Posted Sep 05, 2018 06:56 PM
    No, no AP. Thanks!


  • 10.  RE: AP does not come up on the controller

    Posted Sep 06, 2018 12:01 AM

    Do you have AP licenses installed?



  • 11.  RE: AP does not come up on the controller

    Posted Sep 06, 2018 09:27 AM
    Yes, license was installed.
    Thanks!


  • 12.  RE: AP does not come up on the controller

    Posted Sep 06, 2018 06:20 PM

    I post ap boot info to see anyone can help if anything wrong.

     

     

    apboot> boot
    Checking image @ 0xee000000
    Invalid image format version: 0xffffffff
    Checking image @ 0xeee00000
    Copying image from 0xeee00000

    Image is signed; verifying checksum... passed
    Signer Cert OK
    Policy Cert OK
    RSA signature verified.

    Aruba Networks
    ArubaOS Version 6.3.1.0 (build 39345 / label #39345)
    Built by p4build@tortuga on 2013-08-08 at 16:30:24 PDT (gcc version 4.5.1)

    Memory: 510348k/524288k available (8348k kernel code, 13940k reserved, 540k data, 352k bss, 5008k init)
    Processor 1 found.
    Brought up 2 CPUs
    PCI: Probing PCI hardware
    pci 0000:00:00.0: PCI bridge to [bus 01-ff]
    pci 0001:02:00.0: PCI bridge to [bus 03-ff]
    pci 0000:00:00.0: enabling device (0106 -> 0107)
    pci 0001:02:00.0: enabling device (0106 -> 0107)
    ee000000.nor: Found 1 x16 devices at 0x0 in 16-bit bank
    Amd/Fujitsu Extended Query Table at 0x0040
    number of CFI chips: 1
    /proc/gfar_eth0_stats created
    /proc/gfar_eth1_stats created
    Enabling watchdog on CPU 1
    Enabling watchdog on CPU 0

    Starting Kernel SHA1 KAT ...Completed Kernel SHA1 KAT
    Starting Kernel HMAC-SHA1 KAT ...Completed Kernel HMAC-SHA1 KAT
    Starting Kernel DES KAT ...Completed Kernel DES KAT
    Starting Kernel AES KAT ...Completed Kernel AES KAT

    Domain Name: arubanetworks.com
    No panic info available
    Ethernet port 1 mode: active-standby
    ADDRCONF(NETDEV_UP): eth0: link is not ready
    ADDRCONF(NETDEV_UP): bond0: link is not ready
    bonding: bond0: enslaving eth0 as a backup interface with a down link.
    ADDRCONF(NETDEV_UP): eth1: link is not ready
    bonding: bond0: enslaving eth1 as a backup interface with a down link.
    AP xml model 66, num_radios 2 (jiffies 3274)
    init_asap_mod: installation:0
    radio 0: band 1 ant 0 max_ssid 16
    radio 1: band 0 ant 0 max_ssid 16
    ethernet_device_event: dev eth0 is up
    ASAP Slowpath initialized
    Starting watchdog process...
    Got all network params from APboot env. Skipping DHCP
    172.16.0.10 255.255.255.0 172.16.0.20
    Running ADP...Done. Master is 172.16.0.252
    PHY: eth0 (mdio@ffe24000:00) - Link is Up - 1000/Full
    bonding: bond0: link status definitely up for interface eth0.
    bonding: bond0: making interface eth0 the new active one.
    bonding: bond0: first active interface up!
    ADDRCONF(NETDEV_CHANGE): bond0: link becomes ready
    wifi0: AP type AP-225, radio 0, max_bssids 16
    wifi1: AP type AP-225, radio 1, max_bssids 16
    shutting down watchdog process (nanny will restart it)...

    <<<<< Welcome to the Access Point >>>>>

    ~ #



  • 13.  RE: AP does not come up on the controller

    EMPLOYEE
    Posted Sep 06, 2018 07:02 PM

    See if the controller can ping the access point.



  • 14.  RE: AP does not come up on the controller

    Posted Sep 06, 2018 07:37 PM
    Yes, controller can ping AP.
    Thanks!


  • 15.  RE: AP does not come up on the controller

    EMPLOYEE
    Posted Sep 07, 2018 02:16 AM

    I would remove all of the access point variables and allow the controller to give the access point dhcp.  One wrong static configuration can keep an access point from coming up.

     

     



  • 16.  RE: AP does not come up on the controller

    Posted Sep 07, 2018 03:19 AM

    Hi,
    I had a similar problem once, and I finally solved it by resetting the APs. (via console or reset button)
    After returning to Instant, I converted back to Controller AP Campus and ended up resolving.

    mTonini
    ACMA 



  • 17.  RE: AP does not come up on the controller
    Best Answer

    Posted Sep 13, 2018 10:30 AM

    Thanks for everyone's help! The issuse was the MM license was not allocated to controller pool though AP, PEF RF protect were allocated.

    Assumed controllers do not need MM license and MM needs mm license.

    Cheers!