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Frequent Contributor I
Posts: 72
Registered: ‎03-21-2013

AP rebooting again and again

[ Edited ]

Hi,

 

One of our AP is rebooting again and again. In the logs I get following error:

 

Reboot Reason: Reboot caused by kernel page fault at virtual address 00000010, epc == 00000010, ra == c06b32a4

 

Our controller is 3400 and running OS 6.1.3.12. AP is 105.

 

What is causing it?

 

Regards,

 

Farzan

Guru Elite
Posts: 21,031
Registered: ‎03-29-2007

Re: AP rebooting again and again

You need to open a case with TAC.  Only they can understand that error message and fix it.



Colin Joseph
Aruba Customer Engineering

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MVP
Posts: 2,993
Registered: ‎10-25-2011

Re: AP rebooting again and again

On the boot try doing

clear os

purgeenv

saveenv

reset

And reconfigure the ap again.   And see if that happens

The tac will ask you to do that... So if it doesnt work  you can tell them i already did clear os and purgeenv.

If it keep telling you the same error they will likely change the AP if its faulty.

 

Cheers

Carlos

----------------------------------------------------
Product Manager - Aruba Networks
Alternetworks Corp
Frequent Contributor I
Posts: 72
Registered: ‎03-21-2013

Re: AP rebooting again and again

Yes it is happening still after performing the steps you have mentioned. I am opening a case with TAC.

Thanks

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