Wireless Access

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Occasional Contributor I

AP's Showing Down Denied

Hello

 

Maybe someone can give me an idea of what to do on this issue. Our current setup is a controller based setup with 130 access points. This setup has been installed for over 3 years and has been working fine. Within the last few months we have started to get a couple of access points that would randomly go into a down denied state. i would go in and manually whitelist them back into the group and give them the right cert they would reboot and everything would come back up fine. Today I had 25 access points do this. I did the same thing and they are back up and working again. Does anyone know why they would do this and possibly how to make them stop doing this? Thanks for any help.

Guru Elite

Re: AP's Showing Down Denied

Access points should not do that.  You can get a sense of what could be going on by typing "show log system all".  If access points go down and are whitelisted, they should just be able to come back up with no problem.  How are these access points powered and what model are they?

 

TAC contact: http://www.arubanetworks.com/support-services/support-program/contact-support

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Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.
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Occasional Contributor I

Re: AP's Showing Down Denied

They are Dell AP115s and they are POE off of Juniper switches.

Guru Elite

Re: AP's Showing Down Denied

Okay.

 

Look through the logs (on the commandline type show log system all) and see if there is any reason for it.

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Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.
******************
Frequent Contributor I

Re: AP's Showing Down Denied

Just shot in the darks.. please find more info from your partner channel.

Resolved by upgrade to these version:

ArubaOS version

Target Release ETA

6.5.3.6

March 16, 2018

6.5.4.6

March 16, 2018

6.4.3.12

March 30, 2018

6.4.4.18

April 27, 2018

6.3.1.26

June, 30, 2018

 

AP WLIST Failure.JPG

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