Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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AP visible in logs, but cannot provisioning

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  • 1.  AP visible in logs, but cannot provisioning

    Posted Aug 14, 2014 04:35 AM

    Hi!

    I have WLAN which include 36xAP (18xAP93, 12xAP105, 3xAP104,3xAP135), Aruba MC 3400, and license for 36 AP. On provisioning list there is only 34 AP plus one RAP without one AP135 and AP93 (someone without my knwoledge add this RAP). I deleted RAP to make space for that 2 APs, in logs I can see some trying of AP135 to connect with virtual controller:

     

    Local events:

    2014-08-14 10:22:06 User Authentication failed for user 9c:1c:12:c1:c2:bc userip 172.16.0.223 usermac 9c:1c:12:c1:c2:bc servername Internal serverip 172.16.0.254 bssid 00:00:00:00:00:00 apname N/A

     

    Process logs:

    Aug 14 10:33:57 localdb[1686]: <133006> <ERRS> |localdb| User 9c:1c:12:c1:c2:bc Failed Authentication
    Aug 14 10:33:57 authmgr[1668]: <522275> <ERRS> |authmgr| User Authentication failed. username=9c:1c:12:c1:c2:bc userip=172.16.0.223 usermac=9c:1c:12:c1:c2:bc servername=Internal serverip=172.16.0.254 apname=N/A bssid=00:00:00:00:00:00

     

    but AP93 isn't even visible in logs, do you have any idea why I cannot provision that 2 APs? Thanks in advance!


    #3400


  • 2.  RE: AP visible in logs, but cannot provisioning

    Posted Aug 14, 2014 05:09 AM

    Do you have Control plane security enabled? Try adding the MAC address of the AP into the whitelist.



  • 3.  RE: AP visible in logs, but cannot provisioning

    Posted Aug 14, 2014 05:22 AM

    I just disabled control plane security, add APs into whitelist, but there is no effect.



  • 4.  RE: AP visible in logs, but cannot provisioning

    Posted Aug 25, 2014 03:14 AM

    you still encounter this issue? if so, what is the log showing now?



  • 5.  RE: AP visible in logs, but cannot provisioning

    Posted Aug 25, 2014 05:53 AM

    Now I even don't see AP in process logs.



  • 6.  RE: AP visible in logs, but cannot provisioning

    Posted Aug 25, 2014 10:23 AM

    but they don't show up in the list with APs to privision either?

     

    can you connect a console cable to them a check what is going on?



  • 7.  RE: AP visible in logs, but cannot provisioning

    Posted Aug 26, 2014 07:13 AM

    Yes, there are still don't show up in provisioning list. I can manage it only via remote access (webui). 



  • 8.  RE: AP visible in logs, but cannot provisioning

    Posted Aug 26, 2014 12:08 PM
    @Buli152 wrote:

    Yes, there are still don't show up in provisioning list. I can manage it only via remote access (webui). 

    you mean you can only manage the AP via their webui? then you got instant APs (IAPs) those won't show up on the controller until you convert them to normal APs. is that what you want?