Wireless Access

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Occasional Contributor II

AP125 Cannot get to Internet

Hi,

 

I have set up an AP125 with a 3200XM controller. I have set up the AP to communicate to the controller successfully. I have a Wifi adapter on my laptop that I am testing the connection to the AP with. This is also sucessful. 

 

The problem is I am not able to get out to the internet via my laptop. It keeps saying "No Internet Access" although I am getting a valid internal IP from the controller. I am using the tunnel mode as the controller is connected to a switch that can go out to the internet via its default gateway. 

 

Any ideas of what is wrong? 

Guru Elite

Re: AP125 Cannot get to Internet

What role is your device in?

You can run show user-table at the CLI.

Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480

Re: AP125 Cannot get to Internet

You say internal IP from the controller.  Is this routeable or do you need NAT to make this get out to the Internet?  If so, go into the IP interface on the controller and enable Source NAT.

Seth R. Fiermonti
Consulting Systems Engineer - ACCX, ACDX, ACMX
Email: seth@hpe.com
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Frequent Contributor II

Re: AP125 Cannot get to Internet

Are you sure that you do have internett access from your controller?

Try going to the diagnostics tab and ping something on the internet like 8.8.8.8

-----------------------------------
-ACMX #352-
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Occasional Contributor II

Re: AP125 Cannot get to Internet

Actually I am not able to ping 8.8.8.8. In the controller wizard I have put in the correct static default gateway and am able to ping to that.

 

The role of the client that is connected to the AP is "guest" 

Re: AP125 Cannot get to Internet

Does your DG have a route BACK TO the controller?

Seth R. Fiermonti
Sr. Systems Engineer
ACMP, ACCP, ACDX, ACMX
Mobile: 781.632.6052
Email: seth@arubanetworks.com
www.arubanetworks.com
Seth R. Fiermonti
Consulting Systems Engineer - ACCX, ACDX, ACMX
Email: seth@hpe.com
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Occasional Contributor II

Re: AP125 Cannot get to Internet

Yes, the controller is on 102.22 and the DG is 102.1. They are both just 1 hop from each other and I am able to get out to the internet via other devices (also on the same switch) through that same DG. 

 

Edit: I am able to get to 8.8.8.8 from the AP. Tried pinging from the console connection of the AP and it works, but I am not able to get to 8.8.8.8 from the Controller 

Re: AP125 Cannot get to Internet

Where does a traceroute fail?

Seth Fiermonti
781-632-6052
Sent from my iPhone
Seth R. Fiermonti
Consulting Systems Engineer - ACCX, ACDX, ACMX
Email: seth@hpe.com
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If you found my post helpful, please give kudos
Occasional Contributor II

Re: AP125 Cannot get to Internet

Failing on the 2nd hop after the DG. The problem may be with the IP on the Wifi adapter. I get assigned an IP of 169.254.243.83. That doesn't seem right... where can I specify the IP pool of the AP to give out? 

Re: AP125 Cannot get to Internet

Is the controller the gateway for WLAN clients? However, the controller itself cannot ping out. I would focus on that first.

The second hop...does it know about the controller's network?

Can you paste a config from the controller?

Seth Fiermonti
781-632-6052
Sent from my iPhone
Seth R. Fiermonti
Consulting Systems Engineer - ACCX, ACDX, ACMX
Email: seth@hpe.com
-----
If you found my post helpful, please give kudos
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