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AP274 AP Boot Command Problem

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  • 1.  AP274 AP Boot Command Problem

    Posted Aug 01, 2017 09:58 AM

    Hi,

     

    I am having problems accessing AP boot commands on an AP274 from within the console. Please see the below console output.

     

    APBoot 1.5.3.14 (build 46206)
    Built: 2014-09-26 at 18:50:05

    Model: AP-27x
    CPU0:  P1020E, Version: 1.1, (0x80ec0011)
    Core:  E500, Version: 5.1, (0x80212051)
    Clock:
           CPU0: 800 MHz
           CPU1: 800 MHz
           CCB:  400 MHz
           DDR:  333.333 MHz (666.667 MT/s data rate) (Asynchronous)
           LBC:   25 MHz
    L1:    D-cache 32KB enabled
           I-cache 32KB enabled
    I2C:   ready
    DRAM:  Configuring DDR for 666.667 MT/s data rate
    DDR:   512 MB (DDR3, 32-bit, CL=5, ECC off)
    POST1: memory passed
    Flash: 32 MB
    L2:    256 KB enabled
    Power: 802.3at POE
    PCIe1: RC, link up, x1
           dev fn venID devID class  rev    MBAR0    MBAR1    MBAR2    MBAR3
           00  00  14e4  4360 00002   03 80000004 00000000 00000000 00000000
    PCIe2: RC, link up, x1
           dev fn venID devID class  rev    MBAR0    MBAR1    MBAR2    MBAR3
           00  00  14e4  4360 00002   03 a0000004 00000000 00000000 00000000
    Net:   eth0, eth1
    Radio: bcm43460#0, bcm43460#1

    Hit <Enter> to stop autoboot:  0
    apboot>
    Unknown command '' - try 'help'
    apboot> help
    Unknown command 'help' - try 'help'
    apboot> ?
    Unknown command '?' - try 'help'
    apboot> printenv
    Unknown command 'printenv' - try 'help'
    apboot> version
    Unknown command 'version' - try 'help'
    apboot> mfginfo
    Unknown command 'mfginfo' - try 'help'
    apboot>

     

    AP has just come out of the box with only a power injector providing PoE, it is not currently connected to a switch.

     

    Any ideas on this please? I'd expect these commands to work.

     

    Cheers

    Shaun

     



  • 2.  RE: AP274 AP Boot Command Problem

    EMPLOYEE
    Posted Aug 01, 2017 10:03 AM

    What are you trying to do? You already have a controller online? The AP is getting DHCP and has a way to discover the controller?



  • 3.  RE: AP274 AP Boot Command Problem

    Posted Aug 01, 2017 10:07 AM

    Hi Jerrod,

     

    Thanks for the quick reply - I want to give it a static IP address and Master controller IP address.

     

    But that's not the point, a simple 'printenv' is not giving the AP config - Why??

     

    Many thanks,

    Shaun



  • 4.  RE: AP274 AP Boot Command Problem

    EMPLOYEE
    Posted Aug 01, 2017 10:12 AM

    when you issue a 'factory reset' (or 'factory default', I can't remember), as well as a 'clear os' what is the output? May have to reach out to TAC...



  • 5.  RE: AP274 AP Boot Command Problem

    Posted Aug 01, 2017 10:19 AM

    Hi Jerrod,

     

    Please see the below,

     

    APBoot 1.5.3.14 (build 46206)
    Built: 2014-09-26 at 18:50:05

    Model: AP-27x
    CPU0:  P1020E, Version: 1.1, (0x80ec0011)
    Core:  E500, Version: 5.1, (0x80212051)
    Clock:
           CPU0: 800 MHz
           CPU1: 800 MHz
           CCB:  400 MHz
           DDR:  333.333 MHz (666.667 MT/s data rate) (Asynchronous)
           LBC:   25 MHz
    L1:    D-cache 32KB enabled
           I-cache 32KB enabled
    I2C:   ready
    DRAM:  Configuring DDR for 666.667 MT/s data rate
    DDR:   512 MB (DDR3, 32-bit, CL=5, ECC off)
    POST1: memory passed
    Flash: 32 MB
    L2:    256 KB enabled
    Power: 802.3at POE
    PCIe1: RC, link up, x1
           dev fn venID devID class  rev    MBAR0    MBAR1    MBAR2    MBAR3
           00  00  14e4  4360 00002   03 80000004 00000000 00000000 00000000
    PCIe2: RC, link up, x1
           dev fn venID devID class  rev    MBAR0    MBAR1    MBAR2    MBAR3
           00  00  14e4  4360 00002   03 a0000004 00000000 00000000 00000000
    Net:   eth0, eth1
    Radio: bcm43460#0, bcm43460#1

    Hit <Enter> to stop autoboot:  0
    Checking image @ 0xee000000
    Invalid image format version: 0xffffffff
    Checking image @ 0xeee00000
    Copying image from 0xeee00000

    Image is signed; verifying checksum... passed
    Signer Cert OK
    Policy Cert OK
    RSA signature verified.
    [    0.000000] Flash variant: default
    [    0.000000]
    [    0.000000] Aruba Networks
    [    0.000000] ArubaOS Version 6.4.3.0 (build 47188 / label #47188)
    [    0.000000] Built by p4build@cyprus on 2014-11-17 at 19:02:06 PST (gcc version 4.5.1)
    [    0.000000]
    [    0.000000] Memory: 509628k/524288k available (9092k kernel code, 14660k reserved, 508k data, 360k bss, 5652k init)
    [    0.002932] Processor 1 found.
    [    0.156850] Brought up 2 CPUs
    [    0.233349] PCI: Probing PCI hardware
    [    0.276395] pci 0000:00:00.0: PCI bridge to [bus 01-ff]
    [    0.339392] pci 0001:02:00.0: PCI bridge to [bus 03-ff]
    [    0.401621] pci 0000:00:00.0: enabling device (0106 -> 0107)
    [    0.468813] pci 0001:02:00.0: enabling device (0106 -> 0107)


    APBoot 1.5.3.14 (build 46206)
    Built: 2014-09-26 at 18:50:05

    Model: AP-27x
    CPU0:  P1020E, Version: 1.1, (0x80ec0011)
    Core:  E500, Version: 5.1, (0x80212051)
    Clock:
           CPU0: 800 MHz
           CPU1: 800 MHz
           CCB:  400 MHz
           DDR:  333.333 MHz (666.667 MT/s data rate) (Asynchronous)
           LBC:   25 MHz
    L1:    D-cache 32KB enabled
           I-cache 32KB enabled
    I2C:   ready
    DRAM:  Configuring DDR for 666.667 MT/s data rate
    DDR:   512 MB (DDR3, 32-bit, CL=5, ECC off)
    POST1: memory passed
    Flash: 32 MB
    L2:    256 KB enabled
    Power: 802.3at POE
    PCIe1: RC, link up, x1
           dev fn venID devID class  rev    MBAR0    MBAR1    MBAR2    MBAR3
           00  00  14e4  4360 00002   03 80000004 00000000 00000000 00000000
    PCIe2: RC, link up, x1
           dev fn venID devID class  rev    MBAR0    MBAR1    MBAR2    MBAR3
           00  00  14e4  4360 00002   03 a0000004 00000000 00000000 00000000
    Net:   eth0, eth1
    Radio: bcm43460#0, bcm43460#1

    Hit <Enter> to stop autoboot:  0
    apboot> factory_default
    Unknown command 'factory_default' - try 'help'
    apboot> clearos
    Unknown command 'clearos' - try 'help'
    apboot>

     

    Exactly the same unfortuantley - Have you seen this before? I'll get in touch with TAC.

     

    Many thanks,

    Shaun



  • 6.  RE: AP274 AP Boot Command Problem

    Posted Aug 01, 2017 10:28 AM

    I have another AP 274 unboxed - I am using them for a Mesh. The same is happening on the second one too.

     

    What are the chances of this happening to two different AP 274s? Or am I being a numpty and it needs to talk to a controller first before those commands become active?



  • 7.  RE: AP274 AP Boot Command Problem

    EMPLOYEE
    Posted Aug 01, 2017 11:03 AM

    trying printenv should display regardless of if it's new or not. 'clear os' (with the space) should wipe the current OS. I can't remember if it's factory_default, factory reset, etc (you should be able to do factory ?). 

     

    That it's both seems odd and very unlikely...am wondering if it's the serial connection not sending the right strings like it should. You have the driver from the support site, through a regular USB port and cable? What is the computer, host os, and software used?

     

    The list of all ap env commands are pasted below

     

    ######

    General Variables:
    setenv ipaddr x.x.x.x
    setenv netmask x.x.x.x
    setenv gatewayip x.x.x.x
    setenv master x.x.x.x
    setenv serverip x.x.x.x
    setenv location b.f.l
    setenv group xxxxxx
    setenv name xxxxx

     

    Required without DNS or option 43:

    setenv master
    setenv serverip

     

    Required without DHCP:

    setenv ipaddr
    setenv netmask
    setenv gatewayip

     

    Optional:

    setenv dnsip
    setenv group xxxxxx

    printenv
    setenv
    save
    purge
    reset
    ping
    boot
    version
    clear os
    upgrade
    tftpboot
    dhcp

    ######

     

     



  • 8.  RE: AP274 AP Boot Command Problem

    Posted Aug 01, 2017 11:17 AM

    Ok fixed it - Very simple too :)

     

    My Surface needed a restart after installing the USB driver - All is now Ok after the restart and I can see all AP boot commands.

     

    Thanks for your help Jerrod in isolating this.

     

    Many thanks,

    Shaun



  • 9.  RE: AP274 AP Boot Command Problem

    EMPLOYEE
    Posted May 05, 2018 11:45 AM

    This is strange. I have an AP 274 doing the same thing. Not accepting AP-Boot parameters. Its only this AP 274 that I am having a problem with. I tried rebooting after installing the driver, no fix

    Every command I type it says:

    "Unknown Command" lol



  • 10.  RE: AP274 AP Boot Command Problem

    Posted May 06, 2018 09:43 AM

    Hi Sean,

     

    I found that using the driver on Windows 10 was very hit and miss. In the end I installed the driver on a Windows 7 PC and it worked 100% of the time.

     

    Cheers

    Shaun



  • 11.  RE: AP274 AP Boot Command Problem

    Posted Jun 08, 2021 12:58 PM
    Had the same problem myself. Cleared it by changing my serial settings.
    With 'Flow Control' set to 'XON/XOFF' , and typing 'help' I would get the bizarre reply 
    Unknown command 'help' - try 'help'
    Switching 'Flow Control' to 'None' clears the issue and the console works as expected.
    For the record, I connect successfully using 9600 baud, 8 data bits,1 stop bit, no parity and no flow control on putty running on Windows 10.

    ------------------------------
    Robert Cushnie
    ------------------------------