Wireless Access

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New Contributor

Access points are stable but radios won't stay up

This is really strange. I can ping the APs constantly and all devices show good uptime on the controller, but the radios keep bouncing. When looking at an AP-125 the radio LEDs never turn off. However when doing a constant ping from a client, pings range from good to very high and drop once in a while. Also when using AirMagnet I see the radios completely disappear multiple times in a single minute (I have the AP set up right next to my AirMagnet laptop).

 

I'm running AOS version 3.4.4.0-FIPS. I'm using unaltered default radio profiles and the default unaltered ARM profile. I even disabled ARM and manually assigned a channel for a specific AP (the one I was using to troubleshoot) and got the same results.

Any ideas would sure be appreciated. I can provide show commands and logs. Thanks.

 

Guru Elite

Re: Access points are stable but radios won't stay up

Try show ap tech-support ap-name <name of ap>

 

That will give you a good starting point for that AP.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Aruba Employee

Re: Access points are stable but radios won't stay up

Is the behavior consistent across all APs? You're able to replicate the results across multiple adapters? If this is the case I would recommend opening a TAC case ASAP.

-joshua
New Contributor

Re: Access points are stable but radios won't stay up

Here is the show ap tech-support...  and yes, unfortunately all access points are affected by this.

Guru Elite

Re: Access points are stable but radios won't stay up

Not conclusive.  Like Joshua said, please open up a tac case about this, since it is pervasive.

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

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