Wireless Access

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Contributor II
Posts: 56
Registered: ‎04-13-2009

Airgroup Question

I have a school system that is trying to utilize the airgroup feature and we are running into a couple issues and was wondering if anybody has any suggestions on how to troubleshoot it.  This is what I am seeing.

 

A teacher walks into Room 112 and wants to connect to its AppleTV.   They double click the airplay button and it gets a list of apple TV lists.  The problem comes sometimes it shows room 112's apple tv and sometimes it doesn't.  So the question is where does that IPAD get the list from?  I am assuming from the controller correct?  If I look under the Airgroup servers on the dashboard Room 112 shows up.  Now if I disconnect the Wifi and reconnect it sometimes will get a diffrent list.  Anything I can do to troubleshoot?

 

 

Guru Elite
Posts: 20,992
Registered: ‎03-29-2007

Re: Airgroup Question

Are the both on the same subnet?  Is there NAT between those two subnets?

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Contributor II
Posts: 56
Registered: ‎04-13-2009

Re: Airgroup Question

The wireless ipad and the apple TV are on diffrent subnets.

Guru Elite
Posts: 20,992
Registered: ‎03-29-2007

Re: Airgroup Question

Hmm.  Please open a support case so that they can examine your logs....

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

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