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Occasional Contributor I
Posts: 5
Registered: ‎01-11-2017

Airwave Radius Accounting Service keeps Restarting

The consultant set up Radius Accounting and LDAP Authentication

 

Radius Restarts.PNG

Aruba Employee
Posts: 6
Registered: ‎08-10-2012

Re: Airwave Radius Accounting Service keeps Restarting

Hi Rob,

 

Do you any error message in radius.log ( /var/log/radius/radius.log)  & what AMP version you are using ?

 

Regards,
Sreedhar

Occasional Contributor II
Posts: 17
Registered: ‎08-01-2016

Re: Airwave Radius Accounting Service keeps Restarting

Hi, All:

 

I have same issue . I use clearpass for airwave AAA server. and configure same  clearpass ip for radius accounting in the airwave AMP setup.

For the authentication and authorization, I got successfully login but,from clearpass >>>live monitoring >>>>accounting, I can't see any information for airwave.

 

is there some thing I missed ?

Occasional Contributor II
Posts: 17
Registered: ‎08-01-2016

Re: Airwave Radius Accounting Service keeps Restarting

here is what I got from log:

 

Thu Jun 22 14:51:15 2017 : Error: Failed to load clients from SQL.
Thu Jun 22 14:51:15 2017 : Info: rlm_sql (sql): Closing sqlsocket 4
Thu Jun 22 14:51:15 2017 : Info: rlm_sql (sql): Closing sqlsocket 3
Thu Jun 22 14:51:15 2017 : Info: rlm_sql (sql): Closing sqlsocket 2
Thu Jun 22 14:51:15 2017 : Info: rlm_sql (sql): Closing sqlsocket 1
Thu Jun 22 14:51:15 2017 : Info: rlm_sql (sql): Closing sqlsocket 0
Thu Jun 22 14:51:15 2017 : Error: /etc/raddb/sql.conf[14]: Instantiation failed for module "sql"
Thu Jun 22 14:51:30 2017 : Info: rlm_sql (sql): Driver rlm_sql_postgresql (module rlm_sql_postgresql) loaded and linked
Thu Jun 22 14:51:30 2017 : Info: rlm_sql (sql): Attempting to connect to radius@/tmp:/airwave
Thu Jun 22 14:51:30 2017 : Info: rlm_sql (sql): Attempting to connect rlm_sql_postgresql #0
Thu Jun 22 14:51:30 2017 : Error: rlm_sql_postgresql: Couldn't connect socket to PostgreSQL server radius@/tmp:airwave
Thu Jun 22 14:51:30 2017 : Error: rlm_sql (sql): Failed to connect DB handle #0
Thu Jun 22 14:51:30 2017 : Error: rlm_sql (sql): There are no DB handles to use! skipped 5, tried to connect 0
Thu Jun 22 14:51:30 2017 : Error: Failed to load clients from SQL.
Thu Jun 22 14:51:30 2017 : Info: rlm_sql (sql): Closing sqlsocket 4
Thu Jun 22 14:51:30 2017 : Info: rlm_sql (sql): Closing sqlsocket 3
Thu Jun 22 14:51:30 2017 : Info: rlm_sql (sql): Closing sqlsocket 2
Thu Jun 22 14:51:30 2017 : Info: rlm_sql (sql): Closing sqlsocket 1
Thu Jun 22 14:51:30 2017 : Info: rlm_sql (sql): Closing sqlsocket 0
Thu Jun 22 14:51:30 2017 : Error: /etc/raddb/sql.conf[14]: Instantiation failed for module "sql"
Thu Jun 22 14:51:45 2017 : Info: rlm_sql (sql): Driver rlm_sql_postgresql (module rlm_sql_postgresql) loaded and linked
Thu Jun 22 14:51:45 2017 : Info: rlm_sql (sql): Attempting to connect to radius@/tmp:/airwave
Thu Jun 22 14:51:45 2017 : Info: rlm_sql (sql): Attempting to connect rlm_sql_postgresql #0
Thu Jun 22 14:51:45 2017 : Error: rlm_sql_postgresql: Couldn't connect socket to PostgreSQL server radius@/tmp:airwave
Thu Jun 22 14:51:45 2017 : Error: rlm_sql (sql): Failed to connect DB handle #0
Thu Jun 22 14:51:45 2017 : Error: rlm_sql (sql): There are no DB handles to use! skipped 5, tried to connect 0
Thu Jun 22 14:51:45 2017 : Error: Failed to load clients from SQL.
Thu Jun 22 14:51:45 2017 : Info: rlm_sql (sql): Closing sqlsocket 4
Thu Jun 22 14:51:45 2017 : Info: rlm_sql (sql): Closing sqlsocket 3
Thu Jun 22 14:51:45 2017 : Info: rlm_sql (sql): Closing sqlsocket 2
Thu Jun 22 14:51:45 2017 : Info: rlm_sql (sql): Closing sqlsocket 1
Thu Jun 22 14:51:45 2017 : Info: rlm_sql (sql): Closing sqlsocket 0
Thu Jun 22 14:51:45 2017 : Error: /etc/raddb/sql.conf[14]: Instantiation failed for module "sql"

 

Aruba Employee
Posts: 442
Registered: ‎02-19-2015

Re: Airwave Radius Accounting Service keeps Restarting

Hi Ryan,

 

May i know where you are seeing this logs in Airwave or CPPM? So your issue is seeing Radius service restart messages in events log in Airwave or not seeing any info in live montoring>accounting page in CPPM?

 

May I know your Airwave version?

 

Regards,

Pavan

 

Occasional Contributor II
Posts: 17
Registered: ‎08-01-2016

Re: Airwave Radius Accounting Service keeps Restarting

hi, Pavan :

 

thank you for your response, I saw the log from Airwave, and I enable radius accounting but still can't see anything in live montoring>accounting page in CPPM。

 

My Airwave version is AMP 8.0.7.1

 

thank you

Aruba Employee
Posts: 442
Registered: ‎02-19-2015

Re: Airwave Radius Accounting Service keeps Restarting

Hi,

 

Support for 8.0.x got expired in Jan 17, I would recommand to upgrade the server to our latest code and check the status.

 

http://www.arubanetworks.com/support-services/end-of-life/

 

Regards,

Pavan

 

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