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Apple device mail access issue

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  • 1.  Apple device mail access issue

    Posted Oct 15, 2014 03:54 AM

    Hi,

     

    I have Aruba 650 Controller. Recently we have an issue accessing our mail server only for all apple devices. Aruba OS version is 6.1.3.13 and we have Exchange 2013 mail server environment with MS Outlook

     

    Apple devices could access internet using WLAN, but cannot access internal mails..

    Other Android mobile devices could access mail server through WLAN

     

    Thanks...



  • 2.  RE: Apple device mail access issue

    EMPLOYEE
    Posted Oct 15, 2014 07:16 AM
    Are you limiting access in your user roles or is it an allowall?


  • 3.  RE: Apple device mail access issue

    Posted Oct 15, 2014 07:18 AM
    It's allow all

    Thank you,

    Best Regards,

    Nilanka Surain Costa
    Customer Engineer / wireless
    Unified Communication Solutions Support Group

    DMS Electronics (Pvt) Ltd
    207/1, Dharmapala Mawatha, Colombo 07, Sri Lanka.
    T: (+94) 11 2677667, 4732100 | M: (+94) 77 3404261 | F: (+94) 11 2688216

    [cid:906E14F6-D0C9-4759-A343-F2D4DF5145EF]

    This email and any attachments hereto are for authorized use by the addressee only. It may contain confidential or privileged information and/or proprietary material. If you are not the intended recipient, this email and/or any information it contains should not be copied, disclosed, retained or used by you or any other party and the email and all its contents should be promptly deleted fully from your system and the sender informed. Thank you.

    Think before you print: Please join hands to save a tree. Consider our environment before printing this e-mail.


  • 4.  RE: Apple device mail access issue

    EMPLOYEE
    Posted Oct 15, 2014 07:20 AM
    When you are having the issue, can you run :

    Show datapath session table

    And see if you see the Exchange traffic.