Wireless Access

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Occasional Contributor II

Apple device mail access issue

Hi,

 

I have Aruba 650 Controller. Recently we have an issue accessing our mail server only for all apple devices. Aruba OS version is 6.1.3.13 and we have Exchange 2013 mail server environment with MS Outlook

 

Apple devices could access internet using WLAN, but cannot access internal mails..

Other Android mobile devices could access mail server through WLAN

 

Thanks...

Guru Elite

Re: Apple device mail access issue

Are you limiting access in your user roles or is it an allowall?

Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Occasional Contributor II

Re: Apple device mail access issue

It's allow all

Thank you,

Best Regards,

Nilanka Surain Costa
Customer Engineer / wireless
Unified Communication Solutions Support Group

DMS Electronics (Pvt) Ltd
207/1, Dharmapala Mawatha, Colombo 07, Sri Lanka.
T: (+94) 11 2677667, 4732100 | M: (+94) 77 3404261 | F: (+94) 11 2688216

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Guru Elite

Re: Apple device mail access issue

When you are having the issue, can you run :

Show datapath session table

And see if you see the Exchange traffic.

Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
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