Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Aruba 3200 drops clients

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  • 1.  Aruba 3200 drops clients

    Posted Feb 15, 2017 04:04 PM

    I have a mobility controller 3200, and four ap 125s.

    I also have a cisco aironet 3600 (just one, no controller)

     

    When clients are on the aruba gear, they routinely get booted off the wireless network, but absolutely never from the cisco, and I can't for the life of me figure out why. 

     

    I'm not good enough with the aruba equipment to really be successful in figuring out how to troubleshoot this either. 

     

    is there a way to 'watch' a specific mac address and find every log associated with it to sort out why it's dropping off the network?

     

    I'm running AirOS 6.4.4.9, by the way - its the latest version of AirOS that I think this controller will run.

     

     



  • 2.  RE: Aruba 3200 drops clients

    EMPLOYEE
    Posted Feb 15, 2017 04:16 PM

    Do you have "Drop Broadcast and Unknown Multicast" enabled on all of your Virtual APS?



  • 3.  RE: Aruba 3200 drops clients

    Posted Feb 15, 2017 04:29 PM

    Nope!



  • 4.  RE: Aruba 3200 drops clients

    Posted Feb 15, 2017 09:09 PM

    A good point to start can be to debug a specific user. You can enable debug for a specific user with below command:

     

    (Jibran-TEST) (config) #logging level debugging user-debug <mac> 
      



  • 5.  RE: Aruba 3200 drops clients

    EMPLOYEE
    Posted Feb 15, 2017 09:16 PM
    @Viss wrote:

    Nope!

    Okay.  Please do that and retest.



  • 6.  RE: Aruba 3200 drops clients

    Posted Feb 22, 2017 12:08 PM

    Apologies for the delay.

    Turning on the dropping of unknown multicast didn't change the behavior at all.



  • 7.  RE: Aruba 3200 drops clients

    EMPLOYEE
    Posted Feb 22, 2017 12:17 PM

    Please PM me your email address so I can send you a link for your tech support..