Wireless Access

Reply
New Contributor
Posts: 2
Registered: ‎11-15-2013

Aruba 6000 Interal DB devices dropping off network

Hi,

 

We've been having a problem with one of our SSID's lately. We have two SSID's that share the same network. One network is tied to the captive portal while the other is based on mac-authentication. We use the interal database to add users for mac-authentication. However, lately the mac-authenticated devices seem to be dropping randomly. The only way to reconnet and get an IP is to join another network then join back. I have verfiied there are plenty of IPs in the pool.

 

I have turned on band-steering, broadcast-filter arp, and mcast-rate-opt in an attempt to optimize our wireless performance but it hasn't made any difference.

 

Our internal database is 700 devices. And we're running

Guru Elite
Posts: 21,487
Registered: ‎03-29-2007

Re: Aruba 6000 Interal DB devices dropping off network

Did you turn on broadcast filter all on All your virtual APS?



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

New Contributor
Posts: 2
Registered: ‎11-15-2013

Re: Aruba 6000 Interal DB devices dropping off network

Yes, and what happens is the devices stay connected but lose their IP address. The lease is 8 hours and there is plenty of IPs available. It's only happening on this one SSID

Guru Elite
Posts: 21,487
Registered: ‎03-29-2007

Re: Aruba 6000 Interal DB devices dropping off network

You could temporarily turn of Mac authentication and see if users still have the same problems. You would do this by changing the Mac authentication profile To N/A in your AAA profile.


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Search Airheads
Showing results for 
Search instead for 
Did you mean: