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Aruba AOS 8 with Clearpass Guest - no captive portal redirect

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  • 1.  Aruba AOS 8 with Clearpass Guest - no captive portal redirect

    Posted Jul 02, 2017 04:55 PM

    Hi

     

    I've been wrapping my head around this for some time. Tried all kind of fixes. The scenario.

    Had a working 3600 controller setup with Clearpass 6.3 Guest. All working. 

    installed new 7030 controller with AOS 8.1.0.1 setup rules accordingly

    1. created captive portal profile on controller (copied from 3600 setup)

    2. created the following rules for initial role

    2.a - http + https access from user to clearpass

    2.b logon-control 

    2.c captive portal

    2.d set Clearpass captive portal on role (however the GUI never show this, but it is present in CLI

    3. I've tried opening the web page manually, which works - so should be no firewall issues 

     

    any ideas what I can be missing??



  • 2.  RE: Aruba AOS 8 with Clearpass Guest - no captive portal redirect

    EMPLOYEE
    Posted Jul 02, 2017 09:58 PM

    Can your client resolve DNS?

     



  • 3.  RE: Aruba AOS 8 with Clearpass Guest - no captive portal redirect

    Posted Jul 03, 2017 12:38 AM

    aargh ... ! good point. Forgot to test. Ofcourse, that have fooled me before. Will test in a couple of hours and get back to you. 

     

    Thanks !



  • 4.  RE: Aruba AOS 8 with Clearpass Guest - no captive portal redirect

    Posted Jul 03, 2017 03:08 AM

    Nope ... DNS resolving quite good. External DNS - but still good



  • 5.  RE: Aruba AOS 8 with Clearpass Guest - no captive portal redirect
    Best Answer

    EMPLOYEE
    Posted Jul 03, 2017 04:06 AM

    Make sure the controller has an ip address in the client vlan.



  • 6.  RE: Aruba AOS 8 with Clearpass Guest - no captive portal redirect

    Posted Jul 03, 2017 04:07 AM

    Hi ---I was about to enter my reply - IP-Address was the issue. The customer had changed VLAN numbers and IP-adressing scheme - so the problem was a non-existent DHCP. working now