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Occasional Contributor II
Posts: 51
Registered: ‎12-16-2014

Aruba Controller GBIC Requires Re-Seating After Reboot

I have an Aruba 7210 Controller with two 10Gig GBICs connecting to a switch in an LACP trunk.  Everything works great until I reboot the controller.  Then I lose all connectivity to the controller (can't ping it's mgmt IP, can't access web gui, etc) until I physically re-seat the GBIC's in the Aruba controller.  The GBICs are HP J9150A.  Everything works fine after re-seating the GBICs and the problem only crops up when the controller is rebooted...  Aruba Support has upgraded the ArubaOS but that hasn't helped.  My switch says the links is up/up and not blocked by spanning tree....the Aruba controller GUI shows the port as having an admin statis of Up but an operational status of Down.  Aruba support has worked on this problem extensively and has no fix for the issue.....anyone have any experience with this?  I have tried swapping GBICs and cables but the problem persists...

Guru Elite
Posts: 8,639
Registered: ‎09-08-2010

Re: Aruba Controller GBIC Requires Re-Seating After Reboot

If you console in, do you see the transceiver information when you run:

 

show interface gigabitethernet <interface> transceiver

 


Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Occasional Contributor II
Posts: 51
Registered: ‎12-16-2014

Re: Aruba Controller GBIC Requires Re-Seating After Reboot

[ Edited ]

Thanks for your prompt response.  

Before I re-seat the GBIC it says:  

Transceiver not detected on port 0/0/2

 

After I re-seat the GBIC (and ping starts working and everything is fine) it says:

Module is SFP/SFP+
Manufacturer : FINISAR CORP.
Part Number : FTSX8573D3BCL-PR, rev: A
S/N : xxx
Date Code : 140703 Lot:
Optional Signals : LOS, Tx Fault, Tx Disable
Supported Modes : 10GBASE-SR, LC Connector
Wavelength : 850 nm

Guru Elite
Posts: 8,639
Registered: ‎09-08-2010

Re: Aruba Controller GBIC Requires Re-Seating After Reboot

I would reach out to your Aruba account team to acquire an Aruba approved SFP to see if the problem persists.


Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Occasional Contributor II
Posts: 51
Registered: ‎12-16-2014

Re: Aruba Controller GBIC Requires Re-Seating After Reboot

Ok, thanks!

Aruba
Posts: 1,644
Registered: ‎04-13-2009

Re: Aruba Controller GBIC Requires Re-Seating After Reboot


cappalli wrote:

I would reach out to your Aruba account team to acquire an Aruba approved SFP to see if the problem persists.


@User284882, for reference, supported transceivers can be found here:

http://www.arubanetworks.com/support-services/interoperability/#SFP-XFP

 

 

------------------------------------------------
Systems Engineer, Northeast USA
ACCX | ACDX | ACMX

Occasional Contributor II
Posts: 51
Registered: ‎12-16-2014

Re: Aruba Controller GBIC Requires Re-Seating After Reboot

Thanks for your help.  We replaced the GBICs on the Aruba controller side (not the HP switch side) with Aruba GBICs and now all is well.

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