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Aruba Guest Printout logo "x" issue

Can anybody give me some help on my Aruba Guest Printout logo display "x" after print.(Our Aruba is Aruba650 and OS is 5.0.41)

 

Thanks very much!!!!

 

I have already upload our company logo on "Configuraiton-Access Control-Guest Access". And with the preview mode, everything display normally like below

aruba1.jpg

 

But if we try to use printer to print it out. Then our company logo will display "x" like below

aruba2.jpg

 

New Contributor

Re: Aruba Guest Printout logo "x" issue

Has anyone can give me some help?

 

Thanks in advance

New Contributor

Re: Aruba Guest Printout logo "x" issue

OK...

 

I finally find the issue, the issue comes from the picture size is not correct.. I tried to use 55x120pix picture. Everything worked well now.

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