10-15-2014 08:03 AM
I upgrade our wireless network from 22.214.171.124 to the last version supported 126.96.36.199 (we have some 3200 controllers not XM) and since then, the 3200 controllers are crashing one time per month. This situation didn't happen before the upgrade, someone had the same problem? thanks
10-15-2014 07:03 PM
Have you opened an Aruba TAC case on this issue? They will help you really did into the logs to try and figure out what's going on.
Here's the link to the process:
The best thing to do would be to send them an email at firstname.lastname@example.org. To begin, they'll ask for the controller model, serial, and the current version. From there, they'll send you the command to help generate the support information.