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Contributor I

Aruba OS 8 Licensing Mobility Controller

I have stood up a mobility master and mobility controller VM's. The mobility master has a valid license just fine. On the mobility master I can see the Mobility Controller....however, the license key generated for the Mobility Controller doesn't seem to be working. I get "Failed to decrypt key" when I enter the license key. 


Anyone have any idea/suggestions? I wanted to ask the community first before opening a case with TAC. Thanks!

Re: Aruba OS 8 Licensing Mobility Controller

Make sure there's no spaces

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Thank you

Victor Fabian
Lead Mobility Architect @WEI
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Occasional Contributor II

Re: Aruba OS 8 Licensing Mobility Controller

I am having the similar errors installing my VMC license on my VMM web admin app.   see the details here:

License key:xxxxxxx
Registration ID:xxxx
Product number:JY904AAE
Product name:Aruba MC-VA-1K (US) Cntlr 1K AP E-LTU
Quantity:1
PassPhrase:xxxx ( from my VMM)
Status:Active

is this the correct product name for VMC license in a VMM?

 

I can confirm i used the pass-phrase from my VMM creating the VMC key. i know the passphrase works ok sicne the PEFNG, RFP and AP licenses installed on the VMM using the same VMM passphrase. 

 

if I try instaliing they key on the VMM in the MM->configuration->system->licensing->mobility master licenses I get the error:

"Adding non-centralized license is disallowed on SC.”

 

if I try instaliing they key on the VMM in the MM->configuration->system->licensing->controller licenses: (drill down and I select the VMC), I get the error: "Failed to decrypt key”

 

I am sure there are no spaces in the key.

 

PS, i tried on the CLI of the VMM and the VMC and got the same errors.

 

Please assist.  Thank you.

Neal

 

Occasional Contributor II

Re: Aruba OS 8 Licensing Mobility Controller

Hey Guys.... please look into this issue.... I belive the eval licensing no longer worked for MM/VMC's 8.0.1.1.    I was able to install licenses for 8.1, VMM, MM/VMC, AP, PEFNG, RFP with no issues, but on 8.0.1.1, VMM, AP, PEFNG, RFP install ok, but the MM/VMC license will not install.  I generated a correct license using the passphrase from the VMM, but the MM/VMC license fails with the "Adding non-centralized license is disallowed on SC.” message.    Exact same generation/install procuedures worked on 8.1.   Can someone at Aruba licensing support acknowledge/confirm this issue... and possibly fix it.   I wanted to create an eval environment for 8.0.1.1 for education reasons as us instructors have to deal with 8.0.1.1 in the class room still.  Thank you

 

Neal

Contributor I

Re: Aruba OS 8 Licensing Mobility Controller

Neal, 

 

Did you ever find a resolution? I am having the same issue. 

 

Gary

Re: Aruba OS 8 Licensing Mobility Controller

There was a change in MC-VA licenses from 8.0.x (which were NOT region locked pre regulatory requirements while we got all the certs in place) and 8.1 which requires region locked MC-VA licenses (US/RW/IL/JP/EG, etc). So any of the licenses generated now for 8.0.1 won't work as 8.0.1 doesn't have the necessary decoders to 'understand' region locked MC-VA SKUs. I don't think there is a way to generate non-region locked MC-VA, but for evals since any MC-VA licenses defaulted to RW, you might try the MC-VA-RW on 8.0.1.1 MM and see if that works. 

Jerrod Howard
Sr. Technical Marketing Engineer
Contributor I

Re: Aruba OS 8 Licensing Mobility Controller

Thanks, but I'm still having an issue that the APs won't grab a license. 

 

VMC:

AP Database
-----------
Name      Group    AP Type  IP Address     Status     Flags  Switch IP     Standby IP
----      -----    -------  ----------     ------     -----  ---------     ----------
LabAP  default  205      10.129.32.170  Up 5m:14s  2IL    10.129.34.97  0.0.0.0
(VMC) #show license-usage ap

AP Licenses
-----------
Type                      Number
----                      ------
AP Licenses               32
RF Protect Licenses       0
PEF Licenses              32
MM Licenses               32
MC-VA Licenses            32
MC-VA country             US(Ter: US)
Controller License        True
Overall AP License Limit  0

AP Usage
--------
Type             Count
----             -----
Active CAPs      0
Active RAPs      0
Remote-node APs  0
Tunneled nodes   0
Total APs        0

Remaining AP Capacity
---------------------
Type  Number
----  ------
CAPs  0
RAPs  0
(-VMC) #show license

License Table
-------------
Key                                                                                   Installed               Expires(Grace period expiry)  Flags  Service Type
---                                                                                   ---------               ----------------------------  -----  ------------
xxxxxxx  2017-06-19 10:21:26[1]  2017-07-19 10:21:26            ED    MC-VA-RW: 1000

License Entries: 1

Flags: A - auto-generated; E - enabled; S - Subscription; R - reboot/activation key required to activate; D - Not enabled on license client

Note: Time under 'Installed' for Subscription licenses is the license generation time.

Mobility Master:

(ArubaMM) ^[mynode] #show license-usage ap

AP Licenses
-----------
Type                      Number
----                      ------
AP Licenses               499
RF Protect Licenses       0
PEF Licenses              499
MM Licenses               50
MC-VA Licenses            499
MC-VA country             US(Ter: US)
Controller License        True
Overall AP License Limit  0

AP Usage [Note: THIS CONTROLLER DOES NOT TERMINATE ANY AP]
----------------------------------------------------------
Type             Count
----             -----
Active CAPs      0
Active RAPs      0
Remote-node APs  0
Tunneled nodes   0
Total APs        0

Remaining AP Capacity
---------------------
Type  Number
----  ------
CAPs  0
RAPs  0
(ArubaMM) ^[mynode] #show license

License Table
-------------
Key                                                                                   Installed               Expires(Grace period expiry)  Flags  Service Type
---                                                                                   ---------               ----------------------------  -----  ------------
xxxxx 2017-06-19 09:48:24[1]  2017-07-19 09:48:24            E     MM-VA: 50
xxxxx  2017-06-19 10:37:51[1]  2017-07-19 10:37:51            E     Access Points: 2048
xxxxx  2017-06-19 10:38:50[1]  2017-07-19 10:38:50            E     Next Generation Policy Enforcement Firewall Module: 2048
xxxxx  2017-06-19 11:48:46[1]  2017-07-19 11:48:46            E     MC-VA-US: 1000

License Entries: 4

Flags: A - auto-generated; E - enabled; S - Subscription; R - reboot/activation key required to activate; D - Not enabled on license client

Note: Time under 'Installed' for Subscription licenses is the license generation time.

Am I missing a license? Every time I try to install a license on my VMC, I get an error "Adding centralized license is disallowed on local controller. Please install on Master controller." 

 

I only have 1 controller and 1 mobility master. 

Re: Aruba OS 8 Licensing Mobility Controller

If the VMC is tied to the MM (ala if the VMC is a managed node of the VMM) then you will not add any licenses to the VMC directly, everything MUST come from the VMM. 

 

Questions:

  • Is your VMC showing up as a node on your VMM? If so, do a 'show switches' on your MM.
  • On your VMC, run 'show country'. I am wondering if your VMC is configured as RW, since there's an MC-VA-RW on yoru VMC

Lets get the output from your VMM "show switches" and from your VMC "show country".

Jerrod Howard
Sr. Technical Marketing Engineer
Contributor I

Re: Aruba OS 8 Licensing Mobility Controller

Thanks for the reply! 

 

The MC shows up as US and managed: 

(VMC) #show switches

All Switches
------------
IP Address    IPv6 Address  Name        Location          Type  Model       Version        Status  Configuration State  Config Sync Time (sec)  Config ID
----------    ------------  ----        --------          ----  -----       -------        ------  -------------------  ----------------------  ---------
10.129.34.97  None          VMC  Building1.floor1  MD    ArubaMC-VA  8.1.0.1_59688  up      UPDATE SUCCESSFUL    10                      20

Total Switches:1
(VMC) #show country

Country:US
Model:ArubaMC-VA-US
Regulatory Domain:Restricted US

Re: Aruba OS 8 Licensing Mobility Controller

What does the MM show from 'show switches'? You may want to open a TAC case to get them to look at your logs, etc. 

Jerrod Howard
Sr. Technical Marketing Engineer
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