01-09-2014 08:45 AM
If I will transfer the old controller license to new controller, when I click transfer in the web portal, the license will transfer to the new one immediately? And the old controller cannot work at the time?
01-09-2014 08:47 AM
01-09-2014 09:41 AM
Call support and they would be able to provide a temp licence and this way you would have both working at the same time - thus minimizing the down time during the transfer of the licences.
Still the support agent will be able after to help you with the trasfer of licences.
01-09-2014 08:39 PM
no, we buy a new license, we need to change new license to old controller, and the old license transfer to new controller. will have a temp license to the old controller when the transfer processing.