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Contributor II
Posts: 53
Registered: ‎10-01-2013

Aruba controller redirect on via web page

Hello,

are playing around with a VIA install, and things seem to be ok. We authenticate, download software and get a profile. ALl looks pretty ok.

Until those MAC users come and destroy our paradise hehe :)

 

What we are seeing, is that they enter the ip  https://10.10.10.1/via and get automatically redirected to https://10.10.10.1:4343/via.

Consequently their loging fails. ANyone else experienced the same, or is it straight to TAC?

Only happens on MAC users, and they have tried safari, chrome and firefox so far for browsers.

 

Using 6.3.1.1 on the controller

 

Aruba
Posts: 1,644
Registered: ‎04-13-2009

Re: Aruba controller redirect on via web page

Have you tried your Mac machines against another controller?   I have PM'd you one to try.

 

 

------------------------------------------------
Systems Engineer, Northeast USA
ACCX | ACDX | ACMX

Contributor II
Posts: 53
Registered: ‎10-01-2013

Re: Aruba controller redirect on via web page

Hello,

 

yea that controller worked fine. It's running the same code?

 

 

Aruba Employee
Posts: 49
Registered: ‎12-28-2012

Re: Aruba controller redirect on via web page

You need to look at the "show user", "show rights <user role>", "show datapath session | include <client ip>", "show log security all | include <client ip>, to see what is happening to the client's traffic and why its not working as intended.

 

Considering the logs you have to correlate and find out the next action, I would recommend you open a TAC ticket with tech-support logs.

Thanks,
Abilash (ACCP, CWSP, CWAP, CWDP)
(Above answer is based on my knowledge and NOT an official statement from Aruba)
[Hit Kudos if my reply helps. ]
Aruba
Posts: 1,644
Registered: ‎04-13-2009

Re: Aruba controller redirect on via web page

that particular one was running 6.2.1.2.

------------------------------------------------
Systems Engineer, Northeast USA
ACCX | ACDX | ACMX

Contributor II
Posts: 53
Registered: ‎10-01-2013

Re: Aruba controller redirect on via web page

Found the problem. Having no VIA authentication profile to the web authentication settins caused this. Once I actually added the default via athentication profile, it worked fine. I reset to old software 6.2.1.4 and had the same error, but once a authenticatino profile as added to web authentication, it worked fine. 

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