Wireless Access

Reply
New Contributor
Posts: 7
Registered: ‎01-30-2014

Aruba3600/6.4.2.12 DHCP issues

Hello I am running the Aruba3600 on software 6.4.2.12 - everything works fine. I have a windows 200R2 network with clients authenticated by a Windows Server and then assigned an IP by the same Windows DHCP server. My problem is that each time I upgrade to any operating software above 6.4.2.12 at least half my clients start to experience problems receiving an IP address. The moment i roll back to 6.4.2.12 everything is fine again??? 

Guru Elite
Posts: 21,023
Registered: ‎03-29-2007

Re: Aruba3600/6.4.2.12 DHCP issues

Did you open a TAC case?  It could be something specific within your environment along with Aruba code changes.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

New Contributor
Posts: 7
Registered: ‎01-30-2014

Re: Aruba3600/6.4.2.12 DHCP issues

Hi

I am fairly new at this. How do I open the TAC case? Does it have to go through my reseller?

 

Guru Elite
Posts: 21,023
Registered: ‎03-29-2007

Re: Aruba3600/6.4.2.12 DHCP issues

Please send an email to support@arubanetworks.com and they will guide you.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Search Airheads
Showing results for 
Search instead for 
Did you mean: