Wireless Access

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Contributor I
Posts: 68
Registered: ‎07-16-2012

Associated client not showing in Clients list

I have a medical network setup that is used for Draeger Infinity M300 device.

 

They are pretty basic in terms of their wireless functionality.

 

I have attached a screenshot from the Aruba Controller stating the client is associated and authenticated yet it does not show in the connected clients list.

 

I wanted to know what would cause that behaviour. At the moment its a case of its not you its us and vice versa.

Guru Elite
Posts: 21,016
Registered: ‎03-29-2007

Re: Associated client not showing in Clients list

A client would not show up in the user table if it does not get an ip address.  I would configure debugging for that client:

 

config t

logging level debugging user-debug <mac address of client>

 

<associate client to network>

 

Type "show log user-debug 50" and post the output.

 



Colin Joseph
Aruba Customer Engineering

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Contributor I
Posts: 68
Registered: ‎07-16-2012

Re: Associated client not showing in Clients list

Please see attached the debug output

Guru Elite
Posts: 21,016
Registered: ‎03-29-2007

Re: Associated client not showing in Clients list

Broaders,

 

Is the client DHCP or statically addressed?  What provides DHCP for VLAN 8?

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Contributor I
Posts: 68
Registered: ‎07-16-2012

Re: Associated client not showing in Clients list

The clients are statically assigned addresses.

 

It would appear the device is reporting 0.0.0.0? I have seen the config of the device and it does have an IP, but these devices are pretty vague.

 

They are Draeger M300 Inifnity devices. I'm thinking the device is causing the issue but I just wanted proof

Guru Elite
Posts: 21,016
Registered: ‎03-29-2007

Re: Associated client not showing in Clients list

What is the output of "show auth-tracebuf mac 00:30:e6:03:ee:3c"



Colin Joseph
Aruba Customer Engineering

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Contributor I
Posts: 68
Registered: ‎07-16-2012

Re: Associated client not showing in Clients list

Nov 17 11:37:28 station-up * 00:30:e6:03:ee:3c d8:c7:c8:6a:a5:73 - - static wep
Nov 17 11:37:28 station-data-ready * 00:30:e6:03:ee:3c 00:00:00:00:00:00 8 -
Nov 17 11:37:28 station-data-ready_ack * 00:30:e6:03:ee:3c 00:00:00:00:00:00 8 -

Guru Elite
Posts: 21,016
Registered: ‎03-29-2007

Re: Associated client not showing in Clients list

Hmm...  There is not much there.  Can you try doing it with an Open SSID (no encryption),  just to see if it will connect?

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Contributor I
Posts: 68
Registered: ‎07-16-2012

Re: Associated client not showing in Clients list

Thank for the help so far.

 

I will come back to you on this soon as I will need to liaise with the medical team to configure the device.

Contributor I
Posts: 68
Registered: ‎07-16-2012

Re: Associated client not showing in Clients list

Hi Colin,

 

Hasn't made a difference

 

Nov 21 15:22:33 station-up * 00:30:e6:03:ee:3c d8:c7:c8:6a:a5:73 - - open system
Nov 21 15:22:33 station-data-ready * 00:30:e6:03:ee:3c 00:00:00:00:00:00 8 -
Nov 21 15:22:33 station-data-ready_ack * 00:30:e6:03:ee:3c 00:00:00:00:00:00 8 -

 

New debug log attached, same thing.

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