Wireless Access

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Occasional Contributor II

Authentication issue in a access point

I have an access point in a room . and this access point is working fine before a month suddenly it is not allowing none of the users to connect with the configured SSID . As checked the access point and and virtual controller having one possible error on it that is below ,
" Too many authentication error (148 retries)" . and i ahve attached the error log snap for the refrence .  

All the users are able to connect with all other AP . and none of the users are connect with the accespoint , which have many authentication errors in it . 

Hope some will help me soon.

Guru Elite

Re: Authentication issue in a access point

Is this an instant ap (IAP) or Campus AP?

What version of software are you running?

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Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.
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Occasional Contributor II

Re: Authentication issue in a access point

Yes its a IAP (vc running inside of this AP) and i will share the version soon . could you tell me what is campus AP?

Guru Elite

Re: Authentication issue in a access point

It can either be an IAP or a Campus (AP controlled by a controller) AP.   Yours is an IAP (Instant AP).

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Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.
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Occasional Contributor II

Re: Authentication issue in a access point

AP model : 105

Firmware:6.4.2.3-4.1.1.2_48114

I hope i will get the solution asap .

Guru Elite

Re: Authentication issue in a access point

That version of code is very old and most likely has bugs.  I would attempt to upgrade to a later version of code here:

http://support.arubanetworks.com/LifetimeWarrantySoftware/tabid/121/DMXModule/661/EntryId/20374/Default.aspx

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Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.
******************
Occasional Contributor II

Re: Authentication issue in a access point

Hi Colin,

As checked i could not find any option to upgrade through VC ( Remotly)
And i am using IAP 105 model . Hope i have to upgrade this by using console port in the AP but i don't know how to do that,

Can you please send me the manual or the detailed procedure to upgrade the latest firmware of  IAP 105 model ?

Occasional Contributor II

Re: Authentication issue in a access point

The given links shows many firmware files  and i don't know which one is required for me , Can please clarify that also

Guru Elite

Re: Authentication issue in a access point

You can try to upgrade from the Firmware here:  http://support.arubanetworks.com/LifetimeWarrantySoftware/tabid/121/DMXModule/661/Default.aspx?EntryId=25165

Screenshot 2018-01-02 at 09.16.30.png

Upgrading instructions are here:  http://www.arubanetworks.com/techdocs/Instant_42_WebHelp/InstantWebHelp.htm?_ga=1.43038629.1615771646.1440445030#UG_files/IAP_maintenance/Firmware_Image_Server_in.htm?Highlight=upgrade

 

 

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Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.
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