05-05-2014 07:23 PM - last edited on 05-14-2014 06:10 PM by Jamie E
I have a client that keeps switching back and forth between 2.4GHz to 5.2GHz what could be causing this issue?
05-05-2014 07:46 PM
what version of code is this?if its switching back and forth on the same access point? Do you have any logs to indicate that is the case? What is the power of your access points in the area?
Aruba Customer Engineering
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05-06-2014 07:58 AM
How is your 5ghz coverage???
If you got islands of 5ghz this would happen because remenber that 5ghz has less range than 2.4ghz... if you or your partner did a survey in 2.4ghz for this WLAN then you might have this issue because as the client has not good signal from 5ghz it will mostlikely switch to 2.4ghz, and if you got band steering on it might try to switch back to 5ghz... and so on...
So check if where you having this issue you got a good 5ghz signal.
Product Manager - Aruba Networks