Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Basic Troubleshooting and Log review for Aruba 3400 Controller

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  • 1.  Basic Troubleshooting and Log review for Aruba 3400 Controller

    Posted Jan 30, 2016 09:16 PM

    Hi All,
    We encounter issues with our 2 unit master/local deployment, whichwas working smoothly for a few years, however, our primary unit configuration was not working properly (Configuration missing) and sync with local unit even after upgrade firmware for both units.

     

    Appreciate if anyone can guide or share information on troubleshooting relates since I'm new with Aruba. Thanks



  • 2.  RE: Basic Troubleshooting and Log review for Aruba 3400 Controller

    EMPLOYEE
    Posted Jan 30, 2016 09:36 PM

    You should start with a TAC case, because it could be something that was never observed before.



  • 3.  RE: Basic Troubleshooting and Log review for Aruba 3400 Controller

    Posted Jan 30, 2016 09:49 PM

    Hi cjoseph,

     

    At this moment we don't have any support or maintenance with Aruba.

    Any other way or simple troubleshooting that I can refer to find the root cause?. Thanks



  • 4.  RE: Basic Troubleshooting and Log review for Aruba 3400 Controller

    EMPLOYEE
    Posted Jan 30, 2016 10:19 PM

    What is the problem exactly?  The configuration not synching?   Is it configured as a master/local or master/backup master?  Type "show switches" on the commandline of the master controller and paste the output in here, please.