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New Contributor
Posts: 2
Registered: ‎01-30-2016

Basic Troubleshooting and Log review for Aruba 3400 Controller

Hi All,
We encounter issues with our 2 unit master/local deployment, whichwas working smoothly for a few years, however, our primary unit configuration was not working properly (Configuration missing) and sync with local unit even after upgrade firmware for both units.

 

Appreciate if anyone can guide or share information on troubleshooting relates since I'm new with Aruba. Thanks

AzwanArif
Guru Elite
Posts: 21,261
Registered: ‎03-29-2007

Re: Basic Troubleshooting and Log review for Aruba 3400 Controller

You should start with a TAC case, because it could be something that was never observed before.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

New Contributor
Posts: 2
Registered: ‎01-30-2016

Re: Basic Troubleshooting and Log review for Aruba 3400 Controller

Hi cjoseph,

 

At this moment we don't have any support or maintenance with Aruba.

Any other way or simple troubleshooting that I can refer to find the root cause?. Thanks

AzwanArif
Guru Elite
Posts: 21,261
Registered: ‎03-29-2007

Re: Basic Troubleshooting and Log review for Aruba 3400 Controller

What is the problem exactly?  The configuration not synching?   Is it configured as a master/local or master/backup master?  Type "show switches" on the commandline of the master controller and paste the output in here, please.

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

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