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Occasional Contributor II
Posts: 15
Registered: ‎01-15-2014

Branch offices Acess points showing down on 3200 controller after power outage

We have power outage in Data Center and 3200 controller was unavailable for 6 hours. After power outage all branch access points were showing down status.

I have to manually reboot APs inorder to reconnect with controller.

 

Ideally access points should contact controller when its  is available. Any thoughts what could be issue ?

 

Irfan

MVP
Posts: 4,228
Registered: ‎07-20-2011

Re: Branch offices Acess points showing down on 3200 controller after power outage


Can you run a show log system 100 ?

Are the APs getting an IP address ?

Were you able to console into the AP?

From the switch can you tell if the APs is getting Power ?
Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Occasional Contributor II
Posts: 15
Registered: ‎01-15-2014

Re: Branch offices Acess points showing down on 3200 controller after power outage

Can you run a show log system 100 ? yes

Are the APs getting an IP address ? Yes

Were you able to console into the AP? really hard as they are mounted on celling.

From the switch can you tell if the APs is getting Power ? yes

 

 

MVP
Posts: 4,228
Registered: ‎07-20-2011

Re: Branch offices Acess points showing down on 3200 controller after power outage

Please provide the show log system all | include ap Mac

And also run the show log error log all | include ap Mac

Try to ping the AP from the controller .

How are your APs discovering the controller ? DNS , dhcp 43 , adp

Is it just one controller ?

Make sure the cpsec is not turned on if you are not using it
Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
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