Wireless Access

Reply
Frequent Contributor I

Bug in the controller web interface?

Hello everyone,

We have a 3400 controller running with ArubaOS Version 6.3.1.8, when I enter the "dashboard" and click on access-point it shows me all the statistics relating to a particular radio access point. When looking at the channel utilization notice that the parameter RX Time> Rx Frames (to me) he branded as "0", so the graphical interface. Upon entering the controller through the console command "show ap debug radio-stats ap-name <ap name> radio <0 or 1> there it shows these stats. Then would be a bug in this version or something else must enable the parent company? before we drove the version of ArubaOS 6.3.1.4 and had the same problem. Any tips?

Attached an image 
Thank you

 

Moderator

Re: Bug in the controller web interface?

Hi Rafap

It shouldn't be a bug as the stats in the dashboard for radios, frames etc. are sampled over 1 minute, hence if there is no traffic during that minute, the value will show as 0.  Check that you actually have a client associated to the ap and radio in question and generate some traffic and check the same statistic after 1 minute.

regards

-jeff

Frequent Contributor I

Re: Bug in the controller web interface?

Hello, Jeff, thanks for the reply.

I took the test and as you instructed and still no traffic plotted in the GUI interface. As print below that are both GUI interface as CLI even at the same time and same AP.
Thanks again
Rafael

Moderator

Re: Bug in the controller web interface?

Hi Rafap

if you are indeed associated to that AP and radio and waited more than a minute, then it's a bug as far as I can tell. I checked it again 6.3.1.7 and it seemed to work as I described. What version did you test with, what type of association (psk, open etc.) what model of AP, what webbrowser ?

regards

-jeff

 

 

Frequent Contributor I

Re: Bug in the controller web interface?

-Jeff
We are with ArubaOS 6.3.1.8 version before 6.3.1.4 and we were in this same behavior was noticed. The association of this radio is WPA2 but also noticed this same behavior with associations 802.1x and Open (captive portal). Our ap's are the model 125 and I use the Chrome browser version 35.0.1916.153. Also tested the Mozilla 30.0
Thank you

Moderator

Re: Bug in the controller web interface?

Hi Rafap

Certainly AP125 has a lower level of support for some of the newer spectrum type stuff, but I would not have expected that to cause a problem for this particular stat. I'll check it in next 1 hr and let you know what I see.

regards

-jeff

Frequent Contributor I

Re: Bug in the controller web interface?

Thank you Jeff,

Moderator

Re: Bug in the controller web interface?

Hi Rafap,

I can confirm the issue is reproducible on 11a and 11g radio on the AP125, but it is not on AP10x or newer, log a ticket with TAC and ask them to raise a bug - please make sure you mention AP125 + 6.3.1.x, also try it out on any other newer model of AP if you can.

regards

-jeff

Frequent Contributor I

Re: Bug in the controller web interface?

Jeff-Thanks for the reply, I will do according to their orientation, opening a TAC along with Aruba. We currently have no another model for testing, we are buying access-points model 135 , but still keep our previous 125 models.

Thank you!

Frequent Contributor I

Re: Bug in the controller web interface?

-Jeff

 

It really is a problem with the 125 model yet he would show the RX via CLI?

Search Airheads
cancel
Showing results for 
Search instead for 
Did you mean: